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Back Office Blues
Aug. 18th, 2010 11:04 pm![[identity profile]](http://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
kizayaen.livejournal.comSo, as noted in my previous post, I do 24-hour network operations support for probably the largest imagery-supplying company in the world. I sit in a NOC from 9pm to 7am four days a week staring at monitoring software ready to roust people out of bed if anything breaks.
Last week, having just started this job a couple of months ago, I had my first solo night. (Well, solo half-night; somebody else came in partway through. But I was on my own for about four and a half hours.) It was the perfect time for the situation I had to describe in a love note for the Back Office team:
( Strongly worded message follows. )
So yeah. You want to talk about pucker factor and convulsive shits? I didn't have to call anybody in to help on my first solo shift, but largely only because there was nothing anybody else could have done either. It was a frantic, stressful half hour or so -- increasing numbers of alerts on the big monitors at the front of the room, and zero capability to even check the details from my workstation.
Anyone else have delightful stories to tell about being shot in the face by their own IT department?
Last week, having just started this job a couple of months ago, I had my first solo night. (Well, solo half-night; somebody else came in partway through. But I was on my own for about four and a half hours.) It was the perfect time for the situation I had to describe in a love note for the Back Office team:
( Strongly worded message follows. )
So yeah. You want to talk about pucker factor and convulsive shits? I didn't have to call anybody in to help on my first solo shift, but largely only because there was nothing anybody else could have done either. It was a frantic, stressful half hour or so -- increasing numbers of alerts on the big monitors at the front of the room, and zero capability to even check the details from my workstation.
Anyone else have delightful stories to tell about being shot in the face by their own IT department?
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