This is reason 5544454545731133787 why I hate florida customers

[prozacnation.livejournal.com]

This person from previous calls, didn't know how to run her computer. Tech actually stated that in the reference number of one call.

She comes in to online chat (for issues regarding her ISP) to ask about:

1. How to print a label.
2. How to change the time on her computer.

Neither is our issue - all are referred to vendor per the policy and procedure.

When she kept asking how to do it, I kept apologizing stating "I'm sorry but we cannot assist with this. Printing from your computer and altering any files on the computer we cannot assist with." Yadda yadda Yadda.

Florida Luser> People that react like yoooooou get nowhere in life as you may realize you are spending more time in double talk than trying to assist a good customer

I love how she put so many oooooooooooos in the word you.

So I guess She's right. I'm working here and getting nowhere in life.

But at least I know who to call when my printer doesn't work and I know how to change the time on my computer clock.

Comments

[wyldthyng.livejournal.com]

hehe.

"do you call your grocery store when your TV isn't working?"

her answer would probably be yes... ~lol~

P.S.

[wyldthyng.livejournal.com]

note how Florida articles get their own FARK tag?

hmmyep.

[greylady.livejournal.com]

How exactly is "We cannot assist you with this." double-talk?

Not only do you know who to call when your printer doesn't work and how to change time on your computer clock, but evidently you know the actual meanings and spellings of the words you use.

[foobarintel.livejournal.com]

punch her in the face!

[jon787.livejournal.com]

You got a serious case of the twelve o'clock flasher.

[prozacnation.livejournal.com]

I've seen people eat their own headsets trying to help someone like this.

Re: P.S.

[jon787.livejournal.com]

They also sell a t-shirt

[jon787.livejournal.com]

Gotta go to plan B. Sir, do you have a child in your house?

Re: P.S.

[gev.livejournal.com]

Floridians Aren't Really Knowledgeable?

Re: P.S.

[wyldthyng.livejournal.com]

~lol~ nuff said!