O' That the G-ds Have Mercy on Me Today

[the-elfster.livejournal.com]

Oh G-ds.  I am so about to drive down to the fecking 1st Level Help Desk and beat the snot out of each of them behind the dumpster.  I got a ticket for a user two weeks that stated that the user was having trouble logging into VPN.  Over the last two weeks, I have reset her fecking password a total of (counting) ...twenty-seven times.  Now, she has gotten her supervisor involved in the issue -- and we've come to find out that the problem is that she can't get into an application --not the VPN.  (sigh)  The original ticket says that her access into the VPN was the issue, which I've been troubleshooting -- now I come to find out that I have been working the wrong issue thanks to the ineptitude of 1st level to document the issue correctly in the first place.  *head-to-desk*  I'm so glad I work from home...that way I can crawl back in bed, pull the covers over my head, and pray to the G-ds that the day starts over when I pull the covers back down.

Comments

insanely jelous

[justsomegurl.livejournal.com]

I so want to work from home. How did you find a legitimate job from home???!!!