techrecovery | Is this a dream job.. or what is the catch? (Reply)

Well, Tuesday morning I had an interview for a Government based support role. Catch to this was that I had just finished a 12 hour night shift and was feeling rather tired.

Thank goodness for JM who let me invade his stables to get a hose down and brief nap. I did wake up to a very nice sight though ;) as JM came to tell me he was heading off to work.

I managed to make it to the building with a minute to spare (yes I know this can be bad) as I was slightly confused as to which building it was. There are two or 3 governement buildings within throwing distance of each other. I didn't go into the wrong one, I just became uncertain as to where it was exactly.

I'm collected at the door and then proceed to trundle up to the conference room. One of the interviewers was missing for some reason. I received a brief run down of what the department handles, the number of users which is about 650, how they get 30 to 40 calls a day and probably the equivalent in emails.

Its at this point it starts to get interesting. After finding out this is a level 1, 2 and desktop role, they get down to the series of questions and they tell you they don't expect you to answer all of them (though I think I suprised them by actually knowing some of the more difficult ones) I did ask if I could use the phone a friend option which illicited a chuckle and a suggestion at using google.

So after the questions I get to ask some of my own, you know, to get more details about the role. I am so gobsmacked with some of the answers.. Can this be real? Am I hallucinating? After all I had been awake for 16 hours now.. This seems like such a dream job.

I am just waiting for the catch to occur. I already know the pay rate and that its contract.. I can't think of anything else that would come up.. So far, points of note are as follows:

* 37.5 hour weeks.
* Lunch is 1 to 2 hours, as long as you make up the 37.5 hours they aren't too fussed.
* Office runs during standard business hours, with a chance to start earlier or later.
* Calls/Emails 60 - 80 per day... for the entire team.
* Small team of 6 or so staff.
* Remote access and physical hands on opportunities.
* Role is level 1, 2 and desktop ie you take the call you fix it.

Even though they had been told that I was coming off a night shift, they didn't even pick up on that until after it was all over and they were discussing morning tea time as I was being led out when I mentioned bed. I was then hit with the lable 'Oh so you were that shift worker!'.

I think I have a good chance.