sweet baby jeebus have mercy!

[goose-entity.livejournal.com]

Student laptop dropped off, asked if I could have a look.

Let's see, what's wrong with it...


1. McAfee. V7. Last updated February 2003.
2. The spyware. Oh my.
3. AOL. The poor, innocent Dell (... ok, not so poor or innocent then!) is running.. AOL.

Due to the machine being so trashed by viruses and spyware, AOL stopped working. Not necessarily a bad thing, mind... so, what did the AOL "tech" recommend? Formatting the hard drive. Then buying a Mac.

... what?!? Did the black satellite beam down teh st00p1d ray while I was on holiday last week?!!?

GAAAHHHH! AOL!!!

Comments

[patgund.livejournal.com]

Yeah, sounds about right. And having known a couple people who *worked* tech support at AOL, they more than likely were praying the student would be stupid enough to format the hard drive........

[photosinensis.livejournal.com]

My recommendation: revoke the student's computer privlidges. S/h/it is not ready for a Mac. S/h/it is ready for a Smith-Corona.

[nem0.livejournal.com]

Sounds like a guy who came into the shop last week. He had an ancient budget machine with no virus protection and severe spyware investation. Oh, and it had 96 megs of RAM. When one of the guys offered to sell him some spare 128 chips for 30 bucks, the guy balked and said he wasn't going to spend that kind of money on his computer.

[twistedsyx.livejournal.com]

Everytime I hear someone say that they don't know how to drag and drop I yell fired real loud, and go off about how they need to get a mac for training. However, I do that with the mute button on.

[licon.livejournal.com]

Though, to be fair, formatting the hard drive and then getting a Mac *would* solve most of the problems - longterm too :)