I'm new to this community. I've been working for a university for 3 years in tech support / lab supervisor status. I've been tempted to do some freelance tech support after having a few little set up jobs fall into my lap, and I was just wondering if anyone had any experience in this area? I'm basically looking for info on all the legalities of it. What kind of disclaimer do I need to get customers to sign so they don't sue me if I cannot fix their computer because they spilt coffee on the motherboard and won't boot, but over the phone, just said that it was "slow"?
Thanks.
Thanks.