[identity profile] celyste.livejournal.com posting in [community profile] techrecovery


Thank you for calling *us* my name is *me* what's up?

Oh I see... you can't get online, and when you were talking to the geek squad at Best Buy, discussing your brand new shiny wireless card, they said your router was key'd and you'd need "some" key to login. Yes, that would be correct if you're logging onto a secure router. Well, let me pull up your account with *us* and we'll see if *wireless group* left me a wep key.

Oh... you don't have an account with *us*. It's under your roommate's name. Well.... ok that's out of the normal but let me pull up your address and see if they have you listed on the account.

Hmm... nothing active in your apt... nor anywhere else in your building. Are you sure they are with *us* and not *them*?

Oh, you're upset with me? You are demanding that I help you with your 'network key' because your landlord told you when you moved in that there was wireless capabilities in the building? You're demanding that I, a paid phone monkey for *us* help you illegally log into someone else's wireless connection? Maybe you should talk to your landlord and see whose service they have set up there. Oh... your entire city is wireless now, then you shouldn't need any keys, right?

What's this? You demand to speak to my supervisor? No, they are too busy laughing right now. Ma'am, you're getting silly now may I remind you that *our* calls are all recorded, and I now have your phone number, address and name. Do you still have a problem? *LOL*
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