Network OS

Feb. 14th, 2006 02:36 pm
[identity profile] eddiddiums.livejournal.com posting in [community profile] techrecovery
I have been reading this forum for a while and I decided to share with you one of my favorite stories from my days at the help desk:

I was working a weekend shift, just me and one other guy playing video games, watching TV, and generally being bored. The phone rings, my coworker jumps for the phone, I check him out of the way and answer it myself eager to do something that may require thought. I was, of course, disappointed. The caller states that her computer is frozen, and my brain immediately switches back to auto pilot..

“What I would like you to do is hold the power button on the front of your tower for ten seconds until it turns off.”

“Umm, I don’t have a tower.”

“Sure you do, it might be under the desk, but it has to be close by since the video cable isn’t very long.”

At this point I hoped she would say something like, “Oh! There it is. I’m a fucking moron” I would of course agree with her, wish her a good day, and go back to watching Mad Max

But no, if that had happened, I wouldn’t be telling you this story. Would I?

She once again insists that she has no tower, she even asks her co-worker to confirm. Her co-worker is obviously just as dumb as her and agrees that there is indeed no tower.

Now here is the kicker, she actually told me that we are on a “network system” (yes the quotes are necessary) She than proceeded to ask me how long I worked with the organization. I told her a year, than I told her she would have to wait until Monday for her computer to be fixed because the desktop teams did not work weekends.

Stupid bitch.

Date: 2006-02-14 07:46 pm (UTC)
inahandbasket: animated gif of spider jerusalem being an angry avatar of justice (Default)
From: [personal profile] inahandbasket
dumb terminal?
*evil grin*

Date: 2006-02-14 08:14 pm (UTC)
From: [identity profile] major-error.livejournal.com
sounds like it.

one due for a reboot to the head!

Date: 2006-02-14 09:14 pm (UTC)
shirenomad: (idiots)
From: [personal profile] shirenomad
Did you define "tower" for her? I know some people who don't know it by that term.

Alternatively, she could have an iMac, laptop, or one of those other funky designs.

Date: 2006-02-15 06:12 am (UTC)
From: [identity profile] the-s-guy.livejournal.com
Heh. "Do you have anyone there who knows what a computer looks like?"

Date: 2006-02-15 12:06 pm (UTC)
From: [identity profile] lions-tambua.livejournal.com
oh. i have such an VT110 Terminal at home!
only an serial cable (RJ45. yes! still serial!) goes to the monitor, and the keyboard is plugged into the monitor.

everything together is connected to an "Digital-Kinsley 2825" running on AT&T Unix (from 1972)

maybe they've got something like that ? *obviously joking*

Date: 2006-02-15 01:22 pm (UTC)
From: [identity profile] lions-tambua.livejournal.com
and where is his server ?
usually that thing just sucks FAR too much power to let it run 24/7
and... I HAVE NO CLUE HOW TO WORK WITH AT&T UNIX! *grraaaa*
it doesnt even know nano/pico! *G*
and rpm also not (who wondered)

Date: 2006-02-15 03:50 pm (UTC)
From: [identity profile] lions-tambua.livejournal.com
yea. but when it is some kind of standard-tower, i dont think this is an HARDWARE Terminal-Server. The DK2825 has no local monitor/keyboard (not even the possibility to attach one). It POSTs to an direct attached VT110-Terminal.
there are no grafikcards or keyboard-cards for this server.
the only extension card for this system is an 1 mbit NIC on EISA
there is one serial cable (connected locally to an RS232 connector. the cable ends in an RJ45 connector) that can be inserted to the VT110Terminal. (nice green on black letters!)
the other RJ45 cable that comes from the RS232 connector can be connected to an HUB (an special hub for this system) to connect up to 12 further VT110 Terminals on it. (Hardware-Telnet *G*)

i love this system!
So complex and uncontrollable!
to boot the system, you have:

1) boot the VT110 Terminal (POSTs the selftest and then an black screen)
2) boot the server (POST is shown in the terminal)
3) enter boot-string via Terminal so the Server's Bios knows where to find which image to boot.
4) watch the OS booting via the Terminal until
login:

ever seen "Jurassic Park 1" ? :)
something like that screen:
"System ready..." *G*
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