sigh

Feb. 13th, 2006 08:18 pm
[identity profile] spaz-own-joo.livejournal.com posting in [community profile] techrecovery
I: Okay, could you please remove the ethernet cable from the back of your computer and then plug it back in?

She: Is that safe? I won't get electrocuted, will I?

I: It's perfectly safe. The voltage that goes through one of those couldn't hurt a mouse.

She: Okay.

(pause)

She: Last time I phoned you guys, you told me to take the cable and switch ends, like plug it in backwards.

I: That was probably just to-

She: And then when I had my computer tech over, I told him and he said he's amazed I didn't fry my whole computer doing that.

I: You can't actually fry your hardware by unplugging an ethernet cable. They're completely hot-pluggable.

She: And he told me it was dangerous and I could get electrocuted.

I: But ethernet works at about 5 vo-

She: You don't know what you're talking about.

click.

Date: 2006-02-14 04:35 am (UTC)
From: [identity profile] cmdrproteus.livejournal.com
She: And then when I had my computer tech over, I told him and he said he's amazed I didn't fry my whole computer doing that.

Yeah, if one of the ends was attached to some jumper cables or something...ha!

Date: 2006-02-14 04:43 am (UTC)
From: [identity profile] wildcherrygal.livejournal.com
concurred, total prick.

Date: 2006-02-14 04:46 am (UTC)
ext_23563: (Default)
From: [identity profile] vampireborg.livejournal.com
The tech sounds like one of my old co-workers. I had a raging urge to KILL HIS ASS everytime he came within sight of me, not only because he was a arrogant asshole, he didn't know what the fuck he was doing most of the time and would insist that his WRONG information was correct. XO

The term after we got a nnew boss, he was gone. :3

Date: 2006-02-14 04:59 am (UTC)
From: [identity profile] kizayaen.livejournal.com
My favourite type of call! Wherein the customer calls you up because he/she knows more about computers than you! I keep intending to ask one of those people what I should do about my Linux networking issues, but every time I get in that mood, they suddenly stop calling...

Date: 2006-02-14 05:18 am (UTC)
From: [identity profile] pacotelic.livejournal.com
http://www.fiftythree.org/etherkiller/

Date: 2006-02-14 05:28 am (UTC)
From: [identity profile] cmdrproteus.livejournal.com
LMAO...that's brillant!

Date: 2006-02-14 06:05 am (UTC)
From: [identity profile] penngwyn.livejournal.com
Been there -- far too often....

Date: 2006-02-14 07:39 am (UTC)
From: [identity profile] kizayaen.livejournal.com
I dunno. I just figure that if somebody who knows more than me called me specifically to chat about computers, I should at least be allowed to ask for some help.

Date: 2006-02-14 09:17 am (UTC)
From: [identity profile] easy2contact.livejournal.com
Typical users. My favourite was when an accounts manager calls up and informs me how f*cking useless the IT dept are then tells me to come fix her PC. She rants and rants about the useless kit. I walk over to her PC take one look at it and switch the monitor on. She never called me again.

Date: 2006-02-14 09:17 am (UTC)
From: [identity profile] lions-tambua.livejournal.com
YOU ALL HAVE NO CLUE WHAT YOURE TALKING ABOUT!
(ha. i always wanted to post that in an tech-forum *G*)

alright.... joke aside.
There is ONE answer to that (at least BEFORE she hang up)

"Do you have an actual PROBLEM right NOW ? if no, dont touch anything! if yes, DO WHAT I TELL YOU!"

Date: 2006-02-14 01:58 pm (UTC)
From: [identity profile] plutherus.livejournal.com
he said he's amazed I didn't fry my whole computer

he told me it was dangerous and I could get electrocuted.

Gah! I hate people like that. Her "computer tech" has no business working in the field. The guy obviously knows nothing, and is just relying on others ignorance to fleece them for his own profit - while messing everything up for the rest of us.

He's worse than just incompetent, the guy's a crook and oughtta be reported. Unfortunately, he's convincing enough that some people will believe him and then not listen to a real tech who actually knows what they're talking about. He's hurting his customers and he's hurting the whole industry.

I hope the jerk electrocutes himself on an ethernet cable.

Date: 2006-02-14 01:58 pm (UTC)
inahandbasket: animated gif of spider jerusalem being an angry avatar of justice (Default)
From: [personal profile] inahandbasket
wow, that actually made me laugh out loud.
thanks. ^_^

Date: 2006-02-14 03:23 pm (UTC)
jecook: (Default)
From: [personal profile] jecook
One of those, along with a cheap 24 hour timer set to 5 hours from the plug in time, is in a glass box above my door with the words "LAST DAY" printed on it.

::giggle::

Date: 2006-02-14 03:26 pm (UTC)
jecook: (Default)
From: [personal profile] jecook
If he's in arizona, I'll be more then happy to prove to him that Ethernet voltages are harmless. Then i'll hook his nuts up to a car battery.
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