Questions we hate asking ourselves

[the-s-guy.livejournal.com]

Not user blatherings, but those silent questions that bug us at 3am or in the middle of a call.

Like "Should I get a Mac?", "Why do I spend my days talking to the mental equivalent of broccoli?", and "If I'm so goddamn smart, why aren't I rich yet?"

Annoying. As. Hell.

Comments

[trayce.livejournal.com]

Ugh my worst one is "why do the sales guys get twice what I do plus comission, when I've done most of their legwork?"

[jecook]

Part of it is I think deep down inside, we have this desire to help people.

I know I really do enjoy the warm fuzzy I get when I see someone actually get it when I'm showing them how something works. I just wish it happened more often.

[majicke.livejournal.com]

How about "Why can't people accept NO as an answer" ?

- as in "No, i will not change our processes because you can't be bothered reading the entire log"

[celyste.livejournal.com]

My problem is that I always use logic. I keep trying to make myself stop, but it never fails. I expect that a + b = c and am always disappointed when the customer gives me E=mc^2 instead. I keep thinking that if I stick it out, someday some customer will say "Oh so since a + b then I have c! Thanks!"

[kizayaen.livejournal.com]

"Why do I spend my days talking to the mental equivalent of broccoli?"

Because I am paid commensurately. And because it beats the hell out of ANYTHING in the retail and quick-service food industries.

[geekgrrl-ca.livejournal.com]

When I only supported on platform at a time I'd tell them to go to the other platform. woot.

[redqueenmeg.livejournal.com]

Yeah, people always ask me what a theater major is doing working in tech support, and I always tell them that it pays a little more than "You want fries with that?"

[inahandbasket]

agreed.
Either that or we're all sadomasochists, it's a fuzzy gray area.

What I always ask myself is "what do I want to be when I grow up?"
The answer used to be network engineer, but I can't seem to commit to anything.

[thecolorblue.livejournal.com]

mine is always:

why can't you just answer the yes/no question with yes or no?

[the-s-guy.livejournal.com]

Yeah, but in theater you get to drop heavy scaffolding on actors you don't like. Until someone invents girder-over-IP, there's really no satisfactory equivalent in tech support.

[redqueenmeg.livejournal.com]

Haha, one time I got hit in the face with a brick while onstage. But that wasn't due to a tech. I moved pretty easily between the onstage/offstage worlds and have done quite a bit of both.