ext_99256 ([identity profile] katyism.livejournal.com) wrote in [community profile] techrecovery2006-01-31 11:04 am

Mispronunciations, typos, et al.

So how do your favorite users mispronounce, misspell, and mistype things?

My users are university people... faculty and undergrads cannot get their heads around the following words, but the grads, staff, and international students can. It makes you wonder who learned to read before college, vs. who got in to the university for money reasons.

My favorite examples...

Correct: Symantec
Incorrect: systematic, simon tech, schematic, semantic.

Correct: https://exchange.whatever.edu
Incorrect: http://sexchange.whatever.edu

Correct: Ad-aware
Incorrect: Adware

Correct: Microsoft
Incorrect: Microsock (this was a typo)

[identity profile] pixeltwist.livejournal.com 2006-01-31 08:04 pm (UTC)(link)
Correct: cable
Incorrect: DSL

Correct: router
Incorrect: rooter

Correct: modem
Incorrect: Coxbox or 'that box you gave me'

I don't even bother correcting callers though. It's not worth my time. Am I also the only one annoyed when customers say 'you', when it wasn't me, but the company. 'Your internet's not working', 'The modem you gave me', etc.
jecook: (Default)

[personal profile] jecook 2006-01-31 08:16 pm (UTC)(link)
The term "coxbox" sends me off on a wholly NSFW tangent. ::giggles uncontrollably::

[identity profile] pixeltwist.livejournal.com 2006-02-01 07:46 pm (UTC)(link)
It makes me giggle/die on the inside when I hear it. Too bad it's an ISP specific. :[

[identity profile] sacredlyprofane.livejournal.com 2006-02-01 12:09 am (UTC)(link)
I say rooter, but I'm Australian, I'm allowed.

[identity profile] princess-kessie.livejournal.com 2006-02-01 02:03 am (UTC)(link)
In Australia (well, many parts, anyway) we say "rooter" for "router" because here we pronounce route "root" not "rowt", and router is just a natural extension of that.

So the 'correct' pronunciation is extremely dependent on your point of origin.

But I do get the gist of "when in Rome..."

[identity profile] sacredlyprofane.livejournal.com 2006-02-01 03:21 am (UTC)(link)
Tee hee, you said root.

[identity profile] redqueenmeg.livejournal.com 2006-02-01 12:39 pm (UTC)(link)
I say "root" for "route" a lot, too, but I say "rowter" for "router," because otherwise it makes me think of Roto-Rooter (http://www.rotorooter.com/), and then I would get the giggles.

[identity profile] princess-kessie.livejournal.com 2006-02-01 12:55 pm (UTC)(link)
Bwahahaha - I went there, and promptly got the sniggles (somewhere between a snicker and outright giggles) too!

Thanks for the laugh!

[identity profile] redqueenmeg.livejournal.com 2006-02-01 12:56 pm (UTC)(link)
Heh, no problem. Glad to oblige.

[identity profile] princess-kessie.livejournal.com 2006-02-01 01:10 pm (UTC)(link)
Hmm. You, unlike most of the world, make me smile. Mind if I befriend you?

[identity profile] redqueenmeg.livejournal.com 2006-02-01 01:34 pm (UTC)(link)
Sure, no problem. That's a hard standard to live up to, though! ;)

[identity profile] pixeltwist.livejournal.com 2006-02-01 07:48 pm (UTC)(link)
Yeah, this is how I feel. Root is a street. Router is... uh... a router.

[identity profile] cyrus7.livejournal.com 2006-02-02 03:34 am (UTC)(link)
Coxbox... I take it then that you are internet tech support for Cox Communications? ;-) me too, and I have to say that every one of those you've said I've heard as well. Drives me nuts when people say their DSL isn't working. It's cable! Way better than DSL; how dare you insult it! lol. And about people saying "you" when it wasn't me... nope you're not the only one who is annoyed! Drives me nuts, especially when they say "you messed up and..." I've never talked to you before! How did I mess up?! [/rant]

[identity profile] pixeltwist.livejournal.com 2006-02-03 05:31 am (UTC)(link)
That is correct... although I'm actually outsourced.

[identity profile] cyrus7.livejournal.com 2006-02-05 07:44 am (UTC)(link)
I had a woman today call her DCT a "coxbox" and I had to dive for the mute button so she wouldn't hear me snort with laughter.