ext_99256 (
katyism.livejournal.com) wrote in
techrecovery2006-01-31 11:04 am
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Mispronunciations, typos, et al.
So how do your favorite users mispronounce, misspell, and mistype things?
My users are university people... faculty and undergrads cannot get their heads around the following words, but the grads, staff, and international students can. It makes you wonder who learned to read before college, vs. who got in to the university for money reasons.
My favorite examples...
Correct: Symantec
Incorrect: systematic, simon tech, schematic, semantic.
Correct: https://exchange.whatever.edu
Incorrect: http://sexchange.whatever.edu
Correct: Ad-aware
Incorrect: Adware
Correct: Microsoft
Incorrect: Microsock (this was a typo)
My users are university people... faculty and undergrads cannot get their heads around the following words, but the grads, staff, and international students can. It makes you wonder who learned to read before college, vs. who got in to the university for money reasons.
My favorite examples...
Correct: Symantec
Incorrect: systematic, simon tech, schematic, semantic.
Correct: https://exchange.whatever.edu
Incorrect: http://sexchange.whatever.edu
Correct: Ad-aware
Incorrect: Adware
Correct: Microsoft
Incorrect: Microsock (this was a typo)
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Incorrect: Norvell Logan
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Incorrect: Pendulum, Penitum
Correct: RAM
Incorrect: Rams, Megarams
Correct: Hewlett-Packard
Incorrect: Hewart Packard, Hewlett Packer, Hewlett Packard Bell
Correct: Modem
Incorrect: Modulum, Motor
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incorrect: proteus;promtus,
prometheus is an online supplement to classes.
The supporting the blasted thing is another post.
I wince every time I hear because I was a classics major.
DK
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utopia (thanks, but it's not that nice)
neto-PEEEE-ya (no, the accent is on the second syllable)
newtopia
how is it that hard to pronounce?
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Incorrect: Software Suppository, Software Depository, Software Penitentiary
Correct: McAfee (MACK-a-fee)
Incorrect: MacAfee, McFee, (ma-KAFF-ee), (MACK-a-fay)
Correct: ePolicy Orchestrator
Incorrect: (EE-poe), Policy Orchestra, Primary Orchestration
Correct: Protection Pilot
Incorrect: Pilot Protect (where the hell all these people get that one, I'll never know)
Correct: Lotus Domino
Incorrect: Locust Dominion (from a Domino admin...)
Correct: "Yes, here's what I need help with..."
Incorrect: "Do you have any black technicians there? I'd feel more comfortable speaking with one if so." (^%@$#%^*$)
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However, just yesterday I had a district manager call me up and ask, "Can you tell me if my laptop shipped today?"
What I heard was, "Can you tell me if my laptop shit today?"
"Uh.... I dunno. What happened?"
Once I figured out that I'd heard wrong, I declined to let her know exactly what I thought I'd heard.
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I would see/hear
Inspirion or Inspiration instead of Inspiron
Lattitude instead of Latitude
Dimensional instead of Dimension
(yes, I worked at Dell)
And always, ALWAYS, "kernal"
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incorect: centrifuge
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Correct: McAfee
Incorrect: McFree, McFairy, MacAfree
McFairy has always been my personal favorite.
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Incorrect: DSL
Correct: router
Incorrect: rooter
Correct: modem
Incorrect: Coxbox or 'that box you gave me'
I don't even bother correcting callers though. It's not worth my time. Am I also the only one annoyed when customers say 'you', when it wasn't me, but the company. 'Your internet's not working', 'The modem you gave me', etc.
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linksys= "link-skies"
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Incorrect: "authentification" which I get ALL the time, even from consluttants! WTF!
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"Your dominance?"
"Yeah. I have my username and my password, but not my dominance."
(I looked at the page in question, which has clearly labeled spaces for your username, your password, and your domain.
"You mean you need your domain information?"
"That's what I said. I DON'T HAVE MY DOMINANCE!"
This guy was, of course, several levels above me in the company.
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