[identity profile] tecie.livejournal.com posting in [community profile] techrecovery
Coworker: You closed the ticket on our web page authentication timing out?
Me: Yes, I did.
Coworker: Why?
Me: We solved the problem last month. There have been no complaints in weeks.
Coworker: But they said other servers are having this problem!
Me: But we're not.
Coworker: But we want to be in the group that gets the fix.
Me: I blew out a tire on I-787 last week and changed the tire. If I call AAA today they won't be able to help.
Coworker: Well I'm reopening the ticket.
Me: You do that.

Date: 2006-01-30 04:45 pm (UTC)
From: [identity profile] jahbulon.livejournal.com
What? The problem is solved? What does he need a fix for if there is no problem?

Date: 2006-01-31 12:03 am (UTC)
From: [identity profile] geekgrrl-ca.livejournal.com
I hate people calling to try and fix something that isn't broken. Does it work fine? Yes. Are you having the issue that the bug fix fixes? No. Well then get off my phone.

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