Makanagee!

[samwize.livejournal.com]

Me: "Ok, we're going to have to rebuild your machine. It's Windows 98 and irreparably hosed. That means we're going to have to erase everything on your computer. So you're going to have to save all your documents and data files to the server."
Idiot Woman: "Ok. How do I do that?"
Me: "Like this...."
IW: "Ok."

.....

Me: "So you've got everything saved?"
IW: "Yup."
Me: "You're SURE?"
IW: "Oh yeah."
....

IW: "I need all my icons back!"
Me: "Ok, we've put all the stuff you saved into this folder, called "My Documents". What icons are you missing?"
IW: "I don't know. I just click on them."
Me: "..........."
IW: "Well I don't DO computers!"
Me: "It's a vital tool of your job."
IW: "I don't go into that stuff. I just need my icons back."

Ended up with her crying because she didn't save the data from a 12 year old scheduling program and is too clueless to understand what a file or a folder or a shortcut or really ANYTHING is.

I don't CARE if you're "not-technical". I don't give a flying rat's ass if you are "computer illiterate". It's your fucking JOB, you IDIOT! I don't expect you to know how to backup your registry, or scan for spyware, or even how to set up outlook to connect to your email. But you damn BETTER know how to use the basic USER INTERFACE for the machine you've spent the past seven years using! You don't need to know how to rebuild an engine to drive your car. But you DO need to know how to turn the wheel and push on the pedals, even if you're not "mechanical"!

MORONS!