Don't you love it when people call you about a problem with something other than a computer, because they think if it has electricity, its an IT problem?
Voicemail: Richard, this is. Our copy machine is broken. Usually we call the Xerox technician but give me a call and let me know what to do.
My response: Hey. I don't support copiers. If you usually call a technician, that's fine with me. If you want to set it on fire, that's fine too.
We both chuckled!
Voicemail: Richard, this is
My response: Hey
We both chuckled!