I hope this first call doesn't set the tone for the day

[harry-whodunnit.livejournal.com]

Her: "I can't FTP into the homepages server, it keeps timing out while waiting for a welcome message."

Me: "Sounds like you'll need to switch your FTP client to passive mode -"

Her: "No."

Me: "What?"

Her: "I shouldn't have to do anything and I'm not prepared to change my settings."

Me: "Then you'll continue to have this problem."

Her: "Oh really. If my boss, the one who pays all your fees, called and asked the same question, what would you say to her?"

Me: "GET A NEW WEBMASTER."

Comments

[greeklady.livejournal.com]

bwahahahahaha, excellent!

[jecook]

lol.

[kalidor.livejournal.com]

*twitch*

[inahandbasket]

oh please tell me you actually said that...

[harry-whodunnit.livejournal.com]

Not quite as bluntly as I've written here, but yes.

Sadly, this woman was a step up from the usual sort of 'webmaster' I talk to, who doesn't even know what FTP is.

[tecie.livejournal.com]

You Rock.

[inahandbasket]

*beats them all with large trout*

[valiskeogh.livejournal.com]

I'M NOT WORTHY!!!
I'M NOT WORTHY!!!

[ihateemo.livejournal.com]

Haha, I have nothing to add. :D

[ravenshrinkery.livejournal.com]

Absolutely wonderful.

oh man...

[xanthrant.livejournal.com]

That was totally hot. Man, that made me totally bust up and made my wife and son look at me laughing after my day today.

[lions-tambua.livejournal.com]

+5 EP on CustomerHandling :)

[110billion.livejournal.com]

Hahaha. Laziest customer ever. Best call ever.

[greylady.livejournal.com]

Make sure it's a frozen trout, thawed trout require more force to create the same damage...

I wish I could say that

[justsomegurl.livejournal.com]

Man, I just hinted that a customer's webmaster may not know as much as he said and I got in big trouble. I wish I could have said that!