[identity profile] darkblade1.livejournal.com posting in [community profile] techrecovery
Have you noticed that AOL is some people's "speed"?

It's catered to their education level.

"I need those funny little icons to tell me what to do! I'm too retarded to read."

The reason I prompt this short little tidbit is because it took 1/2 to set this man up with email. Half an hour!

*headdesk*

I'm hoping though, with some luck...my resume will save me from this job soon. I'm in the market.

Date: 2005-10-21 06:56 pm (UTC)
From: [identity profile] annamaryse.livejournal.com
I got to the point when I could pick out the aolers before they gave me their email address....

AOL

Date: 2005-10-21 07:01 pm (UTC)
From: [identity profile] gythiawulfie.livejournal.com
We are banning the use of anything AOL, it our main offices.

Date: 2005-10-21 07:03 pm (UTC)
From: [identity profile] kastinkerbell.livejournal.com
1/2 isn't so bad. I do tech support for a university and we have to support elderly retired faculty and alumni. I once had a *password* change that took over an hour.

Date: 2005-10-21 08:32 pm (UTC)
From: [identity profile] ace-brickman.livejournal.com
I used to be that way... preferring the little icons on my "Welcome" Page..

Then I passed 9th Grade ;)

Date: 2005-10-21 08:50 pm (UTC)
From: [identity profile] ex-deliveryboy.livejournal.com
2 hours to teach someone how to turn on the toolbars in IE and move them around.

Date: 2005-10-22 12:01 am (UTC)
From: [identity profile] ex-deliveryboy.livejournal.com
probably the same guy

Date: 2005-10-22 04:22 am (UTC)
From: [identity profile] prozacnation.livejournal.com
"how come when I click on a link my mail doesn't open where I can send it?"

"Were you using AOL?"

"yes."

"that's the way their software works. you were using their software. You need to configure Outlook for it to open and send mail."

"Well how come your browser doesn't work that way?"

"You're not using our browser. Microsoft supplies your browser. We do not have a browser. We provide you with the connection but not the browser. I can give you instructions to set up outlook express."

"Who gives a shit about your browser?"

O.o

Date: 2005-10-23 11:15 am (UTC)
From: [identity profile] lions-tambua.livejournal.com
oh come on!
AOL is not THAT bad... (aol is even worse) *G*
to setup all my email accounts, i need... wait...
(delete all acounts, create new)
6 seconds for 4 acouns *G*
ok. that wasnt fair. i just need to re-import them from a config-file

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