techrecovery | 'nother question for the peeps (Reply)

I've told y'all about the current problems here. Not much has changed but I still don't care so, from a personal perspective at least, s'all good.

Anyway, due to this messy situation, we are having to lie to our customers about a lot of things. Webmail doesn't display HTML properly, so we send them browser maintenance docs (clear cache, remove proxy etc). The official wait time for escalations is 48 hours, but we know for a fact that it'll take at least a week for it to even be looked at.

Once upon a time I might have felt a twinge of conscience every time I sent a filthy document of lies and misinformation to a customer, now its par for the course.

Question: What is the most heinous lie you have ever been forced to tell customers? What did your managers or higher-ups tell you to tell them that raised your hackles and almost made you side with the customer? (almost)