techrecovery | Haven't got six pairs of hands you know, I'm not krishna (Reply)

Here I was, wondering why I feel so damn stressed out and sick of my job. Then I sat back and realised something. This tightass company actually makes us do the work of about 3 people each. In my role, I have to:

- support and troubleshoot existing 2-way satellite broadband connections
- activate new services when the tech goes onsite, inc subnetting and allocation of IP ranges
- run network maintenance checks and power balancing
- support, provision and order new and RMA hardware for a large supermarket chain we provide sat links for.
- run daily, weekly and monthly reporting for said supermarket chain and maintain their stores and hardware in a (messy) database
- support bloody streaming media PCs for said supermarket chain (this isnt so bad - reboot or replace is about all we bother with)
- write tech documents and flowcharts for our processes (that are still being ironed out, yay for new companies)
- provision email accounts for the clients
- work a 3-day 24 hour "on call" shift one weekend a month

On top of all this, most of the above is not what I was hired to do. I was hired to run the supermarket chain reporting, tech support and provisioning. The rest? I went from "filling in for a bit" to "oh sorry, we're going 24/7 properly in a few months". I'm not even really that experienced in most of this stuff. I just fell into it because they're tightarses and fired too many people.

And they're wondering why I am handing in my notice today. *grumbles blackly*.

(mind you, it could be worse: my colleage in the Middle East was arrested the other day. Why? He was on the roof trying to align a sat dish for a trade show in Dubai. The King of Saudi was present. His security thought my cow orker was a terrist, cos he was on the roof. So they arrested him. I guess in the greand scheme of things, my life isn't THAT bad...)