And I thought the AOHELL lady was bad.

[geekgrrl-ca.livejournal.com]

These are my call notes.

Customer can't power up unit.
Customer is trying to power the unit by the phone jack O_o! - Not possible with this unit.
Convinced customer that this unit is not powered by the phone jack (5 minutes to do this, involving pictures and diagrams)
Coached customer on how to connect power cord.



I r on teh stupid queue today!

Comments

[shirenomad]

You're allowed to use O_o in your call notes? (Well, I guess these were special circumstances.)

[geekgrrl-ca.livejournal.com]

No one has told me I can't, so I do. I avoid using profane language and calling the customer names in the notes.

[darkblade1.livejournal.com]

Damn...that would be the best f*n part.

Haha. It's been a rough day for me too. :(

[trenthamfamily.livejournal.com]

LOL yeah I posted that same thing about a week ago. In this day and age it's sad that this keeps happening ;)