jecook: (Default)
[personal profile] jecook posting in [community profile] techrecovery
Need a tech to tech question here.

I have a drive that I _need_ to send out to data recovery.

Anyone used the "in lab" recovery places?

the places I'm looking at are Ontrack, American Data Recovery, and Drivesavers.

Any comments, good/bad experiences, other places to get quotes from?

I've got a Hitachi 30 GB laptop drive that's giving me the "Click of Death"™. I've already got a spare drive enroute from dell, but the user (the Executive VP for the division) wants the data recovered, no cost spared, apparently. And he's got the CEO's blessing to do it.

Update: Boss (whom is assisting me in this endeavor and provided confirmation of the CEO's blessing, is leaning toward Ontrack. For that matter, so am I.
Update: We too, are using Ontrack. I'll post with what happens, because I'm sure others are curious as to the process.

Thank you, everyone for your comments.
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