[identity profile] ex-deliveryboy.livejournal.com posting in [community profile] techrecovery
amazing.


my CSR has bene on the phone for over 12 minutes and counting trying to explain the difference between the address bar and the Yahoo search engine that they keep typing into.

Date: 2005-08-24 05:34 pm (UTC)
From: [identity profile] redqueenmeg.livejournal.com
Ugh. I have SO been there.

Date: 2005-08-24 07:20 pm (UTC)
From: [identity profile] fragbert.livejournal.com
I need to Photoshop a picture of a hole with the following text:

"THIS is a hole in the ground. Any questions?"

And then I shall send it to (l)users nationwide.

Date: 2005-08-24 08:15 pm (UTC)
From: [identity profile] jon787.livejournal.com
Required picture (http://www.me.mtu.edu/~jadevree/internetelost9ss.png)

Date: 2005-08-24 09:44 pm (UTC)
From: [identity profile] prozacnation.livejournal.com
Sounds like my 45 minute email call = the difference between using Webmail and Outlook and where the email goes if it's not in Webmail.
Gah!.

Date: 2005-08-24 11:54 pm (UTC)
From: [identity profile] nightsinger.livejournal.com
Oh My God. That is truly horrifying.

Date: 2005-08-25 12:04 am (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
If that were to walk into my shop, I'd offer the easy way or the hard way, and ask how much they'd like this repair to cost. See how badly they want their data. If they want it badly enough to pay the several hours I'd need to strip that thing, the data is probably worth more than their brain.

Date: 2005-08-25 02:08 am (UTC)

Date: 2005-08-25 02:40 am (UTC)
From: [identity profile] ravenshrinkery.livejournal.com
I use it. Most of us use it. There might be the still odd Lynx user out there, but hey, we can't convert everyone...

Date: 2005-08-25 05:46 am (UTC)
From: [identity profile] darkblade1.livejournal.com
I'm in that boat.

I swear somedays it's taken at least 1/2 hour to explain how that works.

"So I can't check my email on the road if I use outlook?"

"You can, as long as you leave a copy on the server and maintain webmail...*thinks* (if 100MB is too hard to manage...)"

Date: 2005-08-25 05:50 am (UTC)
From: [identity profile] darkblade1.livejournal.com
There are no words to express that...

I'm just- wow.

Date: 2005-08-30 06:10 am (UTC)
From: [identity profile] the-s-guy.livejournal.com
It makes my flesh crawl!
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