Go Comcast...

[darkblade1.livejournal.com]

I figured I'd share with the masses. Thank god I don't work there...

http://news.yahoo.com/s/ap/20050818/ap_on_fe_st/nasty_bill;_ylt=At3NoCO1TMQAVRN7Iz1v7_us0NUE;_ylu=X3oDMTA3NW1oMDRpBHNlYwM3NTc

Comments

[prozacnation.livejournal.com]

Transferring to the Spanish Queue.

My coworker on my team late last year used to do that all the time!

[ravenshrinkery.livejournal.com]

I'm pretty sure we got asshat reps that do that too. I hear stories of it happening from customers maybe once a week. Doesn't work as well, because my client only hires bi-lingual Spanish speakers, so they politely in English send them back to the regular department.

It's tempting....

[coyoteden.livejournal.com]

I used to do jobs for a law firm by the name of S**, C****, and M*********************** (names and name lengths obfuscated, after all, they are lawyers!)

Naturally, they were abbreviated in my log and Quickbooks as SCAM!

[coyoteden.livejournal.com]

That's why you should always transfer them to the cafeteria lady.

[redqueenmeg.livejournal.com]

I could never do that to clients. Every one of them would end up being named Crack Head and then how would I be able to differentiate amongst them?