OMGWTFBBQCOPTER

[grayhawkfh.livejournal.com]

There are four words to describe how my day is going.

These are words that will strike fear into the heart of any IT worker:

Company.  Wide.  Virus. Outbreak.

Not one, but two. 

Then we find out that some schmuck in IT of the Parent company of the one I support had this patch available SATURDAY and decided that there was no need to send it down until later this week sometime.

Translation:  If they had done their jobs correctly and done this when it was released, we wouldn't be having this fucking problem today.

I am so gonna need a drink tonight.  If you're not dealing with this crapola, bless you.  And think kind thoughts to fragbert, linxie1, tth, voiceofthelost, & our wonderful boss danicia ...

Comments

[linguafranca.livejournal.com]

You poor bastards.

[inahandbasket]

ah, how happy I am that i enabled auto updates for all my small crowd of users.
*happy sigh*

Sucks, I feel your pain. used to be at a fortune 50 company, and that shit happened way too frequently.

[torkell]

Not good. There was this time when my previous school got hit by Welchia, and I think we first spotted it when I looked at the core switch and thought "the lights aren't supposed to do that" (solid on activity leds are never a good sign). Even more fun was patching it - the cleanup-and-patch needed 3 reboots, and of course every so often another unpatched computer was started by someone and promptly got flooded. The source was eventually tracked down to a student's own laptop that had been (without permission) connected to the network. Said laptop's access to the network was heavily neutered after some DHCP tinkering (involving a subnet mask approaching 255.255.255.255, and a non-existant gateway).

[anivair.livejournal.com]

ouch. Sorry dude.

If it makes you feel better (and I suspect it won't) I'm doing regular virus/spyware scans tomorow and it will undoubtedly turn up somehting I didn't know I had.

In fact, nobody open email from me for a week.

if it makes you feel better...

[edgeofentropy.livejournal.com]

First patch didn't work and seemed to break some of the 2000 boxes...
and we're global...

[jecook]

Ouchies.

Ya'know, one would think that the Code Red/Blaster outbreak and other assorted major downtime events from '03 would have left an impact on IT departments as far as laptop security policy and internet access policy...

One major aerospace firm in the area I live in pretty much pulled the plug on all their data links until every single one of their 20,000 machines had been touched and patched, including the ones on the production floors. that was a lot of money wasted, and they have at least three temp agencies and just about every availible tech in the state and the state next door working 24/7 for 5 solid days to get it done.


Oh, how short is memory.

::sends a virtual Keg of "the good stuff" over::

[toxico.livejournal.com]

Well, being frontline support for McAfee, I think I feel your pain. It feels much like an unlubricated spiked sex toy made of low quality balsa wood, fed into you from the wrong end by a hideously obese bearded circus freak.

Of course, I'm being nice. That circus freak probably didn't apply the patch either.

[valkyrwench.livejournal.com]

Ouch. *offers large stabby implement to use on schmuck in ParentCo. IT department*

[klytus.livejournal.com]

Holy shit.

I almost wish I was in today to help, but with the headache I started the day with, my head very likely would have exploded by noon.

I just made the necessary arrangements with my Sweetie bring in a honking-big batch of deadlies for the desk tomorrow. And for the record, I want you all to know that I'm spending some of my Ren Faire money on this effort.

[jecook]

You forgot the words "coated in curare". :)

[drquuxum.livejournal.com]

Zotob has not hit here just yet, but I'm just waiting for the beginning of the school year when unpatched laptops take to the open network....

My sympathies are with you.

[grayhawkfh.livejournal.com]

I second that. What a great description....

[linxie1.livejournal.com]

WOO HOO!!! Down to 46 calls! I'm waiting for one of the clients to offer me money to move them to the front of the line! :)

[residentgeek.livejournal.com]

Ew. You have my utmost sympathy.

When Blaster hit, I had one lab full of computers doing a shutdown/restart cycle every 10 minutes. It was entertaining to stand there for a minute and watch them play with themselves.

I spent the next day with a raging ear infection and a fever, popping a cocktail of Ibuprofen and Acetaminophen every 2 hours, cleaning that entire lab while users kept bugging me because they *had* to check their email. It took me 6 hours with no break for lunch (I'm the only tech here). Needless to say, I took the next day off.

[klytus.livejournal.com]

This is good to know. I'm still bringin in deadlies, though. Hopefully, it will be enough to have some left over for the night shift folks as well.

[jdotmi.livejournal.com]

No it wouldn't. Most the clued in people from that time period are either on the helpdesks (and thus have no authority to make things work) or were let go for not preventing stuff like that in the first place.

Gotta love beuracracy

[seferin.livejournal.com]

There's a right end for that?!?

[klytus.livejournal.com]

Metaquoted.

[geekgrrl-ca.livejournal.com]

Apparently we were patched and it still hit us... took out our punchcard server for some people amongst other things... I'm not caring cause it's not my dept.

[tecie.livejournal.com]

I was watching some of our network maps go completely red last night and I'm thinking to myself:
"They're dumb enough to have windows servers AND not be patching them regularly?"

What a freakin mess. I don't even want to know how many hours companies lost today in lost labor because they didn't patch their servers.

[grayhawkfh.livejournal.com]

Can't speak for anyone else, but for a while there, we were it was taking us 4-4.5 hours to get back to people.

Ah. The "joys" of running repairs remotely via NetMeeting...

[popfiend.livejournal.com]

WOW!!!