it begins! with my first fucking call of the morning.

[wyldthyng.livejournal.com]

Listen, snotrag.

Do you want my help or not? Your whiny tone of voice and "so I gotta do this and this and this" type 'tude imply that no, you really don't - at least not in a sense that would require any effort. And really, I'm not asking you for much. Disconnect all cables (there are 3 - omgz0rz!!one!), power first, and try the power cable in another outlet to see if the receiver powers up.

Would you like to be responsible for an unnecessary $75/hr service call? No? Didn't think you wanted that big of a chunk out of your fake-nail-and-Hubba-Bubba budget. So put a great big Colgate smile on, get on your knees and obey my every troubleshooting command.

Good.

Now get outta my facial.

x-posted to my journal, customers_suck and techsupport

Comments

[jecook]

::laughs::

We had a few customers at my last place that whined about paying $85 for our printer god to go in and fix things in under 5 minutes. (our minimum callout is one hour) We jokingly told him "it's $85 for the first five minutes, and the rest of the first hour is free."

[wyldthyng.livejournal.com]

Well unfortunately in this situation it's going to cost them one way or another. But she could at least grow the fuck up and TROUBLESHOOT if she's going to call in for TROUBLESHOOTING.

Y'know?

[klytus.livejournal.com]

Don't you know the customer expects you to simply press your magic "Fix the Fucking Thing!" button that they all know we have, yet we ignore because we're all a bunch of deluded masochists, so they don't need to do any work?

[wyldthyng.livejournal.com]

oi.

~climbs under desk~

[klytus.livejournal.com]

Welcome to the asylum. We hope you enjoy your stay. Things will be just like this for each and every day.

[jahbulon.livejournal.com]

...."get outta my facial" ??

[wyldthyng.livejournal.com]

line from a movie...