now now, there's no call to get nasty

[valancy17.livejournal.com]

Dear customers:

Just because we sent you a reminder that you have an account on our site is no call to get all nasty with me about how many web accounts you have to keep track of, as if I give a rat's ass anyway. It seems a large number of the 300,000 people we reminded about their accounts are trying right now to get their passwords and log in and so forth, so our server decided to play a little joke and crack under the pressure. No, we didn't send our message out to you just so you'd click on the link and have it not work. Although next time, now that you've got all attitude on me, I think I will do it in purpose.

I'm having such a fun day already that I really appreciate you injecting a little humor into the situation by suggesting I do a little work for a change. In fact, I think it's so funny that I'm tempted to tell you to unsubscribe your own damn self from our site, since that's something so easy an ape could do it. Surely you will be able to handle it. On second thought, I better unsubscribe you myself, just to make sure.

Shooting you many arrows of NO LOVE,
your customer service monkey

P.S. If you saw my previous note about me getting to be the one who answers the customer service emails - turns out they go out with my name attached after all. It'll say "From: me, on behalf of customer service." So I can't tell all these asshats what I really think of them today, unless I kill them with kindness.

Comments

[redqueenmeg.livejournal.com]

*sympathy* We support hundreds of systems here and so each of us has about 2394723978234 passwords we have to keep track of, but does that keep the customers from complaining about having to remember two or three for all their work systems? Hell no.

[valancy17.livejournal.com]

and of course I had people tell me today they write theirs down...

*headdesk*

[redqueenmeg.livejournal.com]

Oh, all the time. And tape them to their computer monitors. And then claim to care about national security...