:shaking head:: tech still doesn't understand this concept

[prozacnation.livejournal.com]

Customer cannot connect or so she claims.

Customer, hooks up Dialup connection.

Customer initiates a chat session with tech support on dialup.

Customer states that all lights are on the modem including "online" even though she kept calling the modem the router.

Modem is not online - if modem is unplugged for a long time, it will not show up.

Advised customer to hook up modem to computer.

Thinking to self, "She's still on dialup. Won't that connection interfere with the cable connection?"

Lusers have made tech rep stupid after a year of service and cannot think straight during this call.

Advised customer to call in so that she could effectively troubleshoot the issue with a representative on the phone and disconnect that dialup connection and hook up the cable connection back to the computer.

Tech finds out there are many, many cow-orkers who like to run to management to report other employees for small issues in the workplace.

Supe decides to QA that call the day after he "corrects" tech for laughing and talking louder than usual with 3 other coworkers the night before because of a cow-orker who needs complete silence while working.

Tech fails call because of a Luser's stupidity and apparently didn't follow P&P.

No bonus for Tech for the month of August.

Tech feels the stress that if she cannot talk during shift, she will cry.

Tech wants new job.

Comments

[guinevere33.livejournal.com]

Tech suggests that cow-orker with need for total silence should perhaps consider a profession that does not involve talking. Such as taxidermy.

[jahbulon.livejournal.com]

Sorry, I just woke up and couldn't follow your post very well. The data I retrieved from it indicates you have been financially damaged due to the petty actions of a bastard co-worker. This is all the information I need to curse your enemies. Bastards!

Know where I can get a goat?

[infy.livejournal.com]

And we highly suggest that said cow-irker that needs total silence should practice said taxidermy on herself first.