Death by email

[thecallahan.livejournal.com]

I swear, some users in this company don't have a freaking clue. This client fully understands filesizes and everything but what is she trying to do? She's trying to send an email with a 150 meg powerpoint attachment!! She of course didn't fess up to this fact right away. Her original problem was Outlook just freezing up and running slow. I supposedly fixed the problem and we hung up. By sheer luck I got her when she called back in with the same problem. I finally asked what she was doing recently and that's when she dropped that 150 meg bombshell. I was in total shock so not only was she trying to send that before, she tried sending it again when she got her computer back up! So now her Outlook is trying to send 2 emails with 300 megs total attachment.

I tried expaining to her that she had to break that up into about 10 or so different files since the maximum size of attachment their company allows (according to a co-worker of mine) is 4 megs.. hahah! I also told her she could burn it and send it by mail/fedex etc.

This is a jumbled mess of a post but I'm still on the phone with this woman and wanted to vent here and not with her.

Comments

[valiskeogh.livejournal.com]

dont you mean 40 files? lol

[valiskeogh.livejournal.com]

reminds me of the time at a company i used to work at where a marketing person tried to send a 2 meg pdf out to update people on the status of the company.

to 1000 people.

all added to the "to" line.

yeah, email server was down for two days after choking on a 2 gig email...

[jecook]

Bloody hell.

I have a trainger who liked sending out 3-4 MB word files (or publisher files) to all our remotes sites. they are all on dialup ( some get nothing better then 28.8), so I almost always get an assload of "can't get email" work roders when he does that.

He finally got smart, though, and ended up printing them and putting the files as flyers in the "interoffice" mail that we use.