Oh... was that important?

[klytus.livejournal.com]

What is it with these people? A luser calls in with what seems like a fairly mundane problem with synchronizing. Only after the basic troubleshooting, its clear he has a rather more serious problem. So I go through every trick I know for about 45 minutes, and still have no answers. I go to my boss (the divine [Bad username or site: @ livejournal.com]) and show her my work log. She has me remote into the user's laptop to run a check for spyware and such before we kick it to 2nd level support. I don't see anything out of the ordinary, but I do try to run the application again, just to make sure this guy is doing it right. When I do, I get this big red "X" error box pop-up. I ask the luser about it. At this point he tells me that he's been getting this error "for a while now", but he never thought it had anything to do with the problem he was having now. The error only spelled out *EXACTLY* why this process wasn't working, you oozing snot-rag! Yeah, we still need to give it to 2nd level support, but if I had been told about the error at the outset, we could have avoided 45 minutes of wasted time!

As punishment, 2nd level support is not only getting a screenshot of the error, but of the wallpaper on your desktop.

Idiot.

Comments

[liakela.livejournal.com]

*laughs* What's the wallpaper!!!????

Tell Tell Tell!

[ohhjuliet.livejournal.com]

I need to know what the wallpaper is now...

[klytus.livejournal.com]

It shows a number of lovely ladies bending over the rail at a racetrack. I guess he figured its corporate acceptable, as they are all wearing jackets with the company logo.

[linxie1.livejournal.com]

I'm almost afraid to ask what the wallpaper is... ALMOST! Morbid curiosity is taking over.

[liakela.livejournal.com]

Bahahaha!

I've had to deal with guys who've had that VERY same background. And being female and presented with that has been very amusing to me.

[krrayn.livejournal.com]

"some box just keeps popping up but I click OK and it goes away."

I get that too.

[jecook]

*facepalm*

cool. a moron and and HR issue all wraped up in one!

Last "special" person I dealt with for messing with the computer was fired, mostly for the evidence I provided that said person was browsing porn...

[jjjiii]

I once set my wallpaper to a BSOD and suppressed all my desktop icons and the start menu bar, and made my screen saver the BSOD screensaver from sysinternals.com... that really confused the hell out of the techies who came by. LOL.

[bekscilla.livejournal.com]

My manager had the BSOD screensaver... till someone walked past, said "Oh, it blue-screened" and rebooted it :P