Darts and Laurels
Jul. 16th, 2005 01:07 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
mindy.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryA laurel to Alex at SBC-Yahoo DSL, who talked me around the problems I was having with the crappy install software and didn't talk down to me at all. An extra-special laurel for calling me "Mindy" and not "ma'am". On the off chance you're listening, you rock hardcore.
A dart to Seagate, who managed to ship me the wrong type of drive as a warranty replacement not once, but TWICE, for the same RMA.
Does anyone have particularly amusing/horrible/good stories about dealing with techs from other companies?
A dart to Seagate, who managed to ship me the wrong type of drive as a warranty replacement not once, but TWICE, for the same RMA.
Does anyone have particularly amusing/horrible/good stories about dealing with techs from other companies?
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