This day is starting off so well...
Jul. 13th, 2005 09:19 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
darkblade1.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryYay, it's my Friday. It hasn't started off well yet.
2 Kill me now cases.
1) The first lady couldn't check her email. So naturally I reset her password. I took her to OE. It kept asking for her username and password. I had her clear out both lines and type in her information. She did this 3 to 4 times, and I kept noting that her password was password. No go. So I took her to the webmail and she still couldn't log in. I went over the same stuff. You have the username as *** and the password is password? Yup, THE PASSWORD IS PASSWORD.
I've been typing in a bunch of numbers for my password.
*Head Explodes*
How many fucking times have I said that your password is PASSWORD! God, do you not fucking understand english or are you not willing to listen? God I want to come over there, write the word "password" on a piece of paper and shove it so far in your head that you fucking understand it! GOD!
She finally signed in properly. Oh yeah, Livejournal....this was my FIRST call of the morning!
Oh ho ho...and what else would the day be if caller #4 didn't make my more fun??
2) On this call we had good old Microsoft Windows 98 that went fubar and hung on everything. So I wanted to have the customer power down the PC...even though that's not the safest way she didn't have a choice. So I wanted her to power down. She noted that she did and the light turned off, then back on. The screen went out, then came back on. She still had the same screen. I noted that she had turned off her monitor. She kept noting the contrast buttons. I described to her what the tower would look like and she kept noting about the screen. I lost it.
"Look, the tower is the big box most likely below your desk (I just guessed) with one big button on it and the light is probably green. It might have a smaller button below it whi-"
"The monitor?"
Internal thoughts:
God fucking damn it no!
"No get away from the monitor. Focus on the BIG BOX."
"Wait, I see a big box with one button on it. This one?"
"Hold that button down for 5 seconds."
"Ooh, everything turned off.
Hallelujah!
She turned it back on. Her machine worked normally.
That call took 14 f*in minutes. UGHHHHHHHHHH!
This day has been so awful. It's like people are out to get me on my Friday. You figure nothing can get you down. Well, I guess I'm wrong. This day has sucked.
Oh, and a trivial question. How do you make a Cut for the Lj? *updated* Got the solution. Thanks to everyone.
2 Kill me now cases.
1) The first lady couldn't check her email. So naturally I reset her password. I took her to OE. It kept asking for her username and password. I had her clear out both lines and type in her information. She did this 3 to 4 times, and I kept noting that her password was password. No go. So I took her to the webmail and she still couldn't log in. I went over the same stuff. You have the username as *** and the password is password? Yup, THE PASSWORD IS PASSWORD.
I've been typing in a bunch of numbers for my password.
*Head Explodes*
How many fucking times have I said that your password is PASSWORD! God, do you not fucking understand english or are you not willing to listen? God I want to come over there, write the word "password" on a piece of paper and shove it so far in your head that you fucking understand it! GOD!
She finally signed in properly. Oh yeah, Livejournal....this was my FIRST call of the morning!
Oh ho ho...and what else would the day be if caller #4 didn't make my more fun??
2) On this call we had good old Microsoft Windows 98 that went fubar and hung on everything. So I wanted to have the customer power down the PC...even though that's not the safest way she didn't have a choice. So I wanted her to power down. She noted that she did and the light turned off, then back on. The screen went out, then came back on. She still had the same screen. I noted that she had turned off her monitor. She kept noting the contrast buttons. I described to her what the tower would look like and she kept noting about the screen. I lost it.
"Look, the tower is the big box most likely below your desk (I just guessed) with one big button on it and the light is probably green. It might have a smaller button below it whi-"
"The monitor?"
Internal thoughts:
God fucking damn it no!
"No get away from the monitor. Focus on the BIG BOX."
"Wait, I see a big box with one button on it. This one?"
"Hold that button down for 5 seconds."
"Ooh, everything turned off.
Hallelujah!
She turned it back on. Her machine worked normally.
That call took 14 f*in minutes. UGHHHHHHHHHH!
This day has been so awful. It's like people are out to get me on my Friday. You figure nothing can get you down. Well, I guess I'm wrong. This day has sucked.
Oh, and a trivial question. How do you make a Cut for the Lj? *updated* Got the solution. Thanks to everyone.
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
no subject
Date: 2005-07-13 06:16 pm (UTC)With the usual < >'s, of course. :)
no subject
Date: 2005-07-13 06:22 pm (UTC)You can also omit "text='blah'"
End with </lj-cut>
no subject
Date: 2005-07-13 07:24 pm (UTC)I will add, though that this stacks. You can have multiple cuts in one post:
< lj-cut text="text for cut #1 >
cut text here
< /lj-cut >
more text
< lj-cut text="text for cut #2" >
cut text here
< /lj-cut >
Wash, rinse, repeat.
no subject
Date: 2005-07-14 07:21 am (UTC)