Backstory: I support a database application to outside customers all over the world, though mostly in the US and Canada. We're a tiny company, and I'm the only support agent, though I do lots of other things as well.
After a long, dissatisfying day, I came home to the chaos of two children and three dogs. Having slept poorly the night before, I had very little patience or tolerance for all the noise, so I hid away in the library and played CivIII to try to calm down. This left my wife (a stay-at-home-mom), who was also exhausted, to deal with the tornados. When she'd had enough I helped her put the children to bed and the dogs outside, and we finally had a moment of peace.
Then this exchange made my day:
Me: "I'm sorry, honey."
Her: "For what?"
Me: "Leaving you with the children."
Her: "It's okay, honey."
Me: "But you have to deal with that all day!"
Her: "Yeah, but I'm used to it. Besides, you have to deal with children on the phone all day, too..."
(xposted to my journal)
After a long, dissatisfying day, I came home to the chaos of two children and three dogs. Having slept poorly the night before, I had very little patience or tolerance for all the noise, so I hid away in the library and played CivIII to try to calm down. This left my wife (a stay-at-home-mom), who was also exhausted, to deal with the tornados. When she'd had enough I helped her put the children to bed and the dogs outside, and we finally had a moment of peace.
Then this exchange made my day:
Me: "I'm sorry, honey."
Her: "For what?"
Me: "Leaving you with the children."
Her: "It's okay, honey."
Me: "But you have to deal with that all day!"
Her: "Yeah, but I'm used to it. Besides, you have to deal with children on the phone all day, too..."
(xposted to my journal)
no subject
Date: 2005-06-30 01:30 pm (UTC)I think she had the better end of the deal.
no subject
Date: 2005-06-30 01:39 pm (UTC)At least the clients on the phone don't bite me, though.
no subject
Date: 2005-06-30 02:08 pm (UTC)no subject
Date: 2005-06-30 02:45 pm (UTC)I support 35+ of those homes in my city, and the three admin offices.
I have not gotten bitten yet, but sometimes the staff do try my patience...
no subject
Date: 2005-06-30 02:58 pm (UTC)