[identity profile] krrayn.livejournal.com posting in [community profile] techrecovery
Despite the fact that my support voice mail greeting explicitly states "please leave your name and phone number with area code and extension..." I still get people who leave their company's main number, and their first name. So I call back and get their automated greeting "if you know your party's extension, you may dial it at any time. To access a company directory by LAST NAME, press..."

That's about as useful as a needleless compass in the middle of a pathless forest on an overcast day. Maybe I'll just start with the As and work my way down the list, it's just as good as walking in a random direction and hoping to find civilization right?

Date: 2005-06-24 06:58 pm (UTC)
From: [identity profile] taleya.livejournal.com
just amend your msg to say "..If you fail to provide these details, we will be unable to contact you and deal with your enquiry"

Date: 2005-06-24 07:02 pm (UTC)
From: [identity profile] taleya.livejournal.com
Hee, thanks

Date: 2005-06-24 07:03 pm (UTC)
From: [identity profile] taleya.livejournal.com
Maybe squeeze in "leave your surname" ?

Date: 2005-06-24 08:18 pm (UTC)
From: [identity profile] oh-kevin.livejournal.com
how about amending it to say don't bother leaving me messages if you're an idiot.

Date: 2005-06-24 08:19 pm (UTC)
From: [identity profile] oh-kevin.livejournal.com
oh wait, you'd probably get no messages at all.

i know i wouldn't.

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