(no subject)
Jun. 11th, 2005 06:25 pmI'm actually surprised this wasn't a customer..
To get to me, you've got to get through 3-5 menu prompts,
all the while being given company-identifying, as well as
industry-identifying, recorded messages. "Thank you for
calling (company name), offering (what we do). If you know
the extention of the (yadda yadda), or press 1 for sales, 2
for technical support, (yadda yadda)."
When this guy finally gets to me, he says,
"Um, I think I have the wrong number.. This isn't a restraunt?"
...*headdesk*...
To get to me, you've got to get through 3-5 menu prompts,
all the while being given company-identifying, as well as
industry-identifying, recorded messages. "Thank you for
calling (company name), offering (what we do). If you know
the extention of the (yadda yadda), or press 1 for sales, 2
for technical support, (yadda yadda)."
When this guy finally gets to me, he says,
"Um, I think I have the wrong number.. This isn't a restraunt?"
...*headdesk*...
no subject
Date: 2005-06-12 01:47 am (UTC)Of course, at my first retail tech job, we answered the phone in strange and interesting ways when no one was watching.
Like In Japanese. German. Korean. Russian.
Or by declaring ourselves to be : Norfolk Naval Base, The County Mourge, Pizza Wings Steaks and Things, Electrode Hut, "Press Room", "Operator", "Execution Chamber" ...
Or, amongst my favorites ... "Wait, let me see if I understand this. You're calling ____? But that's impossible. I just dialed the number for ____, and suddenly you're saying hello to me. Are you putting me on? I want to talk to your manager!!!"
Of course, there's always the tried and true 'phone glitch' method, but it only works in old-fashioned environments. "Thank you for calli*click*".
I do belive, my friend, that you were duped, or that someone in your department is, in fact, using my handbook.
no subject
Date: 2005-06-12 02:14 am (UTC)Naw, I can see the caller ID.. It was some dude with an out of state number. Plus, I got a screen that says what everone here is doing right now, and they weren't calling me. They were all taking calls like good little techs..
It was, in fact, a true idiot calling. :)
no subject
Date: 2005-06-12 02:27 am (UTC)no subject
Date: 2005-06-12 03:13 am (UTC)no subject
Date: 2005-06-12 04:50 am (UTC)no subject
Date: 2005-06-12 11:11 am (UTC)"Oh, so this isn't the bank"
"No."
no subject
Date: 2005-06-12 01:33 pm (UTC)no subject
Date: 2005-06-12 01:33 pm (UTC)no subject
Date: 2005-06-13 08:44 pm (UTC)A girl still called me for Margaret Cho tickets. It took me quite awhile to convince her that I was not Ticketmaster.