[identity profile] andrewx.livejournal.com posting in [community profile] techrecovery
I'm actually surprised this wasn't a customer..

To get to me, you've got to get through 3-5 menu prompts,
all the while being given company-identifying, as well as
industry-identifying, recorded messages. "Thank you for
calling (company name), offering (what we do). If you know
the extention of the (yadda yadda), or press 1 for sales, 2
for technical support, (yadda yadda)."

When this guy finally gets to me, he says,
"Um, I think I have the wrong number.. This isn't a restraunt?"

...*headdesk*...

Date: 2005-06-12 01:47 am (UTC)
From: [identity profile] swwinchester.livejournal.com
Mmm. That's classic.

Of course, at my first retail tech job, we answered the phone in strange and interesting ways when no one was watching.

Like In Japanese. German. Korean. Russian.

Or by declaring ourselves to be : Norfolk Naval Base, The County Mourge, Pizza Wings Steaks and Things, Electrode Hut, "Press Room", "Operator", "Execution Chamber" ...

Or, amongst my favorites ... "Wait, let me see if I understand this. You're calling ____? But that's impossible. I just dialed the number for ____, and suddenly you're saying hello to me. Are you putting me on? I want to talk to your manager!!!"

Of course, there's always the tried and true 'phone glitch' method, but it only works in old-fashioned environments. "Thank you for calli*click*".

I do belive, my friend, that you were duped, or that someone in your department is, in fact, using my handbook.

Date: 2005-06-12 02:27 am (UTC)
From: [identity profile] das-prompt.livejournal.com
Never underestimate the power of a true idiot.

Date: 2005-06-12 03:13 am (UTC)
From: [identity profile] docskurlock.livejournal.com
Oh wow. I can't believe people don't listen to prompts. Bleh, they're all idiots! It's like House says, "the patient always lies."

Date: 2005-06-12 04:50 am (UTC)
From: [identity profile] loosechanj.livejournal.com
I was hanging out in a music store (guitars, keyboards, etc) with a friend of mine who worked there, and a guy came in, looked around, and then asked "Is this the tire store?"

Date: 2005-06-12 11:11 am (UTC)
From: [identity profile] 110billion.livejournal.com
Someone asked if I could activate their credit card
"Oh, so this isn't the bank"
"No."

Date: 2005-06-12 01:33 pm (UTC)
From: [identity profile] pleaseremove.livejournal.com
but if you give me you details and the number i can try....

Date: 2005-06-12 01:33 pm (UTC)

Date: 2005-06-13 08:44 pm (UTC)
From: [identity profile] redqueenmeg.livejournal.com
We have a similar greeting, about press one for this and two for that, and it says the company name several times, etc...

A girl still called me for Margaret Cho tickets. It took me quite awhile to convince her that I was not Ticketmaster.

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