techrecovery | It's not supported. (Reply)

Caller: "Hi, I'm having trouble with my mail."

Me: "Ok, I can help you with that. Does it give you any error messages or anything like that?"

Caller: "Yeah, the server has rejected the connection."

Me: "Ok, we'll see what we can do. Are we using OE?"

Caller: "No I'm using Incredimail."

Me: "Ok, I'm sorry sir, but I cannot support you in Incredimail...but I can assist you if we switch to OE."

Caller: "Switch to Microsoft. No, I can't do that. I use Incredimail, and I can't switch. So what your saying is that you can't help me?"

Me: "I'm not saying I can't help you. We can switch to OE and troubleshoot from there, but I can't help you with incredimail. It's not supported."

Caller: "So you can't help me?"

Me: "I'm willing to help you in OE, but we do not support Incredimail."

Caller: "Goodbye" *click

Waa....
I can't help you in incredimail
Waa....
My mail won't recieve in a non supported email client.
Waa....

Keep crying. Incredimail is for dummies like you. Screw you if it doesn't work. I don't give two shits about you.