Pain and suffering....
Apr. 29th, 2005 02:54 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
jecook posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoverySo one of the area directors for my company fancies himself as a pretty technical dude. (which is fine, although sometimes he's one of my more hair pulling lusers)
I have his laptop in the shop:
No AV protection (Partly my fault, I should not have let it out of my paws otherwise, but I think I recall A/V sotware being present on the machine when I gave it to him. Serves me right for not double checking other's work more closely) Fixed with the company "standard" (Panda A/V, don't go there, I'd like to dump it for something else like McAfee or Norton Corporate)
His primary complaint: Outlook takes 30+ minutes on startup, because it wants to check a file that "was not closed properly". Said file is 2.5 GB, is from an older version of Outlook, and it sitting in a folder on his desktop ( i.e., not the defualt location)
Pain and suffering for HIM, as he's lived with it like this for three months. Pain and suffering for ME, because I have to fix it.
I also removed the 'Ahloha Bob' File moving tool that he used to pull stuff off his old laptop (hello?!?!? Files and Settings Transfer Wizard does the same thing, but it's free, and it's already there!), along with the MSN desktop search widget. We deal with very confidential documents, and there is no freaking way I want a tool designed to index files to have a mistake and put something online by accident.
Nice thing at least, is that this is the fastest laptop in the company (most expensive too: it's a Dell XPS gaming laptop), although the hard drive pretty much cripples it with the access time. Go figure, it's a laptop. It's also the biggest and heaviest laptop in the company too. ::snicker::
At least there are no virus problems, and no spyware that I can detect. (he's also a big proponant of Firefox, which is happy happy. He has at least half a clue, which makes life alternatively easy and a royal bitch, depending on what he's tryiing to do.)
x-posted from my personal journal.
I have his laptop in the shop:
No AV protection (Partly my fault, I should not have let it out of my paws otherwise, but I think I recall A/V sotware being present on the machine when I gave it to him. Serves me right for not double checking other's work more closely) Fixed with the company "standard" (Panda A/V, don't go there, I'd like to dump it for something else like McAfee or Norton Corporate)
His primary complaint: Outlook takes 30+ minutes on startup, because it wants to check a file that "was not closed properly". Said file is 2.5 GB, is from an older version of Outlook, and it sitting in a folder on his desktop ( i.e., not the defualt location)
Pain and suffering for HIM, as he's lived with it like this for three months. Pain and suffering for ME, because I have to fix it.
I also removed the 'Ahloha Bob' File moving tool that he used to pull stuff off his old laptop (hello?!?!? Files and Settings Transfer Wizard does the same thing, but it's free, and it's already there!), along with the MSN desktop search widget. We deal with very confidential documents, and there is no freaking way I want a tool designed to index files to have a mistake and put something online by accident.
Nice thing at least, is that this is the fastest laptop in the company (most expensive too: it's a Dell XPS gaming laptop), although the hard drive pretty much cripples it with the access time. Go figure, it's a laptop. It's also the biggest and heaviest laptop in the company too. ::snicker::
At least there are no virus problems, and no spyware that I can detect. (he's also a big proponant of Firefox, which is happy happy. He has at least half a clue, which makes life alternatively easy and a royal bitch, depending on what he's tryiing to do.)
x-posted from my personal journal.
