jecook: (Default)
[personal profile] jecook posting in [community profile] techrecovery
Morons. I'm surrounded by morons sometimes.

We have a select few users use Franklin Covey's Plan Plus software. This is a plugin for Outlook that adds a few things. It's about $100 a copy.

So, user comes up to me and asks if he can borrow a copy to install on [new person]'s desktop. I'm slightly lazy, so I pull out the spare license (The machine it was installed on it in my office awaiting a user for it) and hand it over to him. He also asks me if he could get the copy he had back (it was a burned CD with the key scribbled on it in magic marker) so he could install it at home. This was responded with a "I've got in the media drawer somewhere, let me find it." (a nice lie, I know exactly where it was, I'm not letting him have it)

According to the EULA for this software, I can't legally do that, and neither can he. I'm pretty sure he's aware of this, as he HAS a copy of the EULA that came with the software (it's in the little "getting started" guide in fine print at the front of the booklet). Or maybe not, as most users don't bother to read it (hell, until I got involved in the licenseing quagmire here at work, I didn't either).

I'm pretty sure he copied the CD, because about 15 seconds later he appers in my doorway and asks me for a blank CD-R, and he returns the original software to me within 5 minutes. Two guess what he's done, first guess does not count.

I've already got an email out to boss asking how hard I get to come down on my users for pirating company software.

I'm just the rope salesman. And the correct answer for the first paragraph is "luser needs to stop lying to me, because I just asked [new person] and she has no clue what I was talking about."

Date: 2005-04-29 01:51 am (UTC)
From: [identity profile] sunburn.livejournal.com
I just saw this software for the first time today; switching a user from a community laptop for her dept. to her own desktop, and saw that she hadn't registered it-- it appears to have a full-function trial if I saw correctly, and I consider it unlikely that she's had it for less than the prescribed 30 days. So instead of trying to move it, I just found the installer and moved that instead, but it turned out XP Files and Settings moved it for her. Nift.

In related news, we found that that a supposedly mission-critical NCUD (Now Contact something something) server (iMac) with important shared calendars, that 3 departments can't live without, has been unplugged and unmissed for 3 weeks. Hmm, yeah, I'll get right to adding that client to your new PC.

Profile

techrecovery: (Default)
Elitist Computer Nerd Posse

April 2017

S M T W T F S
      1
2345678
91011121314 15
16171819202122
23242526272829
30      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Mar. 20th, 2026 02:24 pm
Powered by Dreamwidth Studios