Favorite revenge tactics?

[katyism.livejournal.com]

A couple recent posts inspired me to ask...
What are your favorite revenge tactics for annoying asshat users? What super powers and info do you have that could severely ruin a user's day? Which ones can you get away with? Which ones would get you fired if you used them?


Personally, I have the basic toolset and a handy advanced toolset. Name, phone number, email address, department they work in, etc. I can sign them up for porn and spam and whatnot, and I can do that from home so work can't really trace me, but that's boring. I can send stupid attachments from a non-work account to theirs, and send them over quota. That's boring and the other downside to these is we rarely get to hear about the payoff. Oh, and the "accidental" hangup.

My advanced revenge toolkit includes:
- locking the user's domain account so they can't log into their office computer, any lab computer, or their Exchange or Blackberry
- removing the user's DHCP registration so they'll have to re-register it (or call us to do it) and wait an hour before they can get on the campus network again
- giving ridiculously bad advice the next time they call (hey, uninstall sp2 and your virus scanner. our network alone will protect you from trojans and worms, you'll be fiiiiine)

All of these will usually result in a user calling in again (after being an asshole) and asking why so-and-so isn't working. These tactics pose a greater risk of us phone monkeys getting caught.

So what are yours?

Comments

[geekgrrl-ca.livejournal.com]

I am limited in what I'm allowed to do... Usually I send people to get their systems reformated

[greeklady.livejournal.com]

We went back door in to the registry and changed the screen saver to go on after just a few seconds. The screen saver was the BSOD look alike I was given many years ago. Had the lead tech do a fly by to make sure he wasn't working on something important, rebooted his machine remotely. Then watched to see how long it would take the director to come running into our office.

(this director was cool and played multiple pranks on us so he was fair game.)

Also if someone cut me off in the parking lot, I'd just lock them out of their account periodically all through the day. Make it not worth cutting me off again.

[oggsmith.livejournal.com]

my favorite is to tell the teachers that i have bump them to another tech, then wait until they're not in their room and go in and fix the problem. then i['ll come in when they're there and take a look at it and say hmm looks like it works to me. that is if it was even broken the first time.

[shifuimam.livejournal.com]

I like the DHCP removal one. I wish I could do that - I can only register people, not the other way around.

[das-prompt.livejournal.com]

The "accidental hangup" is best when doing DSL support.

"OK, just wiggle the phone filter a bit, to make sure it's not causing noise on the line."

"Like this?"

*CLICK*

[the-s-guy.livejournal.com]

Oops, your account seems to be full. And your mailbox is broken. And your computer's network connections have just been digitally ripped out. And your account is locked. And your passcard doesn't work. And your computer has a lot of porn on it in a folder named after you. And the tech area can't help you because... you're currently under investigation for fraud and porn. And your phone line is about to... hello? Hello?

[normal1.livejournal.com]

Oh no! I've accidently cancelled your internet service! woops! - Then they call back crying about not having service and well, when they look at the notes it says "Customer was upset that he had problems with router, wanted to disconnect services." $10 reconnect charge! ca-chin!

[fatesplaything.livejournal.com]

Don't forget the ETF for disconneting in that first year!

[jjjiii]

All of these tactics will only result in more work for you, so they're pretty stupid if you ask me.

[katyism.livejournal.com]

More work is fine on our round robin system, where there's a small chance it'll fall back on me, and if it does, I can be amused about it, knowing I'm causing them as much frustration as they caused me.

[druid7.livejournal.com]

I just have them trace cables which they hate. I work supporting stores in the company's chain. For the most part thougt I jsut want to get them off the phone.

[superrodan.livejournal.com]

Ok, can you try moving the filter to another phone jack please?

:D

[tjernobyl.livejournal.com]

Penalty reboot + hold.