Do I *look* like your grade school teacher?

[the-s-guy.livejournal.com]

Dear user,

I realise that to you, I am a technological god, dispensing wisdom and repairing your many screwups with a wave of my hand and a click of my keyboard. We are the tech desk, after all. We're here to fix faulty hardware and software (we only wish we could fix the wetware).

However, no matter how gloriously knowledgeable you may think me to be, one thing remains an unwelcome truth.

I am not your trainer.

I am not here for you to call when you want to know how to do your job. This is up to you to either know, or to learn from the many and varied sources which have been supplied to you. These include the helpful instructions built into almost every single application you use, as well as the OS. They include your co-workers, and most importantly, your boss. Much as you may insist otherwise (and you do, you do), I am not provided by the company to sit here and read out to you, line by line, the instructions on your screen or in your hand. I have a queue of people waiting to see me about my actual job.

Read the manuals. Talk to your colleagues. But unless your computer is actually on fire, shut the hell up and get off my phone.

I repeat: I. Am. Not. Your. Trainer.

Thank you.

Comments

AMEN!!!

[grayhawkfh.livejournal.com]

PREACH ON!!!!

They have recently implemented a policy here that we can push back on "How To" issues.

"Did you check the CD sent to you by (software development team)? Did you check the help files? Did you check with your boss?"

"No? Go do that. Have a nice day."

I do not know how to do your job, nor do I want to. If I wanted to know how to do your job, I would have gotten into sales.

Dipstick.

[jcaswell.livejournal.com]

Oh, how I wish the idiots at the school I work in would take note of this. We actually had a teacher lose his temper with us today because we wouldn't make a Powerpoint presentation for him from some photos he wanted downloaded.

[jecook]

I usually recommend that people take computer sourses at the local community collage if they want training, because I don't do training. I don't have the temperment.

[fragbert.livejournal.com]

Not wanting to duplicate my co-workers danicia and grayhawkfh's comments, with which I agree 100%, I instead considered printing this out and hanging it in a place of honor in my cube.

Thinking it over, I felt it was a bit too abrasive for general consumption.

I have, however placed it in my heart -- where it shall remain.