(no subject)
Apr. 15th, 2005 01:36 pmP: Me. You can't handle the bandwidth!
C: Customer. The bits must flow!
F: Friend. Don't tech angry!
*Standard opening shebang.*
F: *kinda* De light on de does de blinky blinky.
P: Sweet, I can help you with that. Let's check this. Is the modems phone cable going directly to the wall or is it going through a splitter or filter.
F: *rustle* It's going through a splitter.
C: Hey, tell that man this was working fine like this!
F: It was working fine before.
P: Yep, and it's not working now, hence your speaking to me. So let's see what we can do to fix it, alright?
F: Sure.
*A few things later, which our intrepid tech has to fight to get done.*
C: It was working before, we don't have to do this, it's all their problem!
P: Could I speak to him please?
F: Uh, sure.
C: What?
P: Sir, we have to go through these steps before we can declare it's our problem.
C: I KNOW it's your problem!
P: Well I DON'T. Look, assume I'm an idiot, you have to PROVE this to me.
C: How can I do that if you're an idiot?
P: 'Cause I've got a little script in front of me here that tells me all we have to do, and how to do it.
C: Can we skip to...
P: There is no skipping!
C: Dammit, I did everything right! I know this! I know it's your problem and I don't have time for this!
P: You could take two minutes to go through the simple steps with me or we could burn five yelling at me. One will get a trouble ticket opened at the end of it.
C: ... FINE!
P: Good, plug the modem into that other jack that's not in use.
C: Fine, I did, and see, the light didn't stop flashing, you're an idiot, and now you've wasted my-...
P: Went solid, did it?
C: ... yes.
P: Wow, looks like the problem is that original jack. Funny, that.
C: No, you just fixed it on your end, just to make yourself look better.
P: That's right sir, you caught me. I have a large board of switches near me and just found the one that said "Turn on Customer X." It was flipped this whole time.
C: Really?
P: No. The problem is that jack. Get the analog department to look at it. Anything else?
C: No. Thank you. *Click*
P: *Happy little in-cube 'I bested another asshole' dance.*
no subject
Date: 2005-04-15 06:46 pm (UTC)no subject
Date: 2005-04-15 06:57 pm (UTC)no subject
Date: 2005-04-15 07:46 pm (UTC)bested asshole dance
Date: 2005-04-15 09:53 pm (UTC)no subject
Date: 2005-04-15 11:05 pm (UTC)