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techrecoveryYou know, as nice and polite and patient as I try to be with senior citizens there are just *some* calls I cannot get over. For example
Me: Okay, so you are unable to view a website?
SC: No, I can view it but its not the right one
*insert 10 minutes of trying to find the address bar*
Me: Okay, now lets type in www.*insertisphere*.net
SC: Okay double u double double u.. what's next?
Me: *insertisphere* dot net
SC: isp.. what?
Me: dot net!!!
SC: I'm sorry, I didn't catch that
Me: *knife to heart*
-- Or the classics --
Me: *insert long ass greeting here*
SC: Hello "dave" (for some reason my phone handle sounds a lot like the name "Dave" to everyone) - I want to tell you that I dont know much about this here intarnet and can't seem to get a website I want
Me: I understand, as long as we can both follow directions we'll be fine - which website are you trying to reach?
SC: the home shopping network
Me: Okay, do you know the web address to it?
SC: whats that now?
Me: do you know what the Internet address is for that company?
SC: Look here "dave", all I want to do is get to the HSN
Me: Okay, what are you typing to get there?
SC: Nothing
*brain cells boil*
and then, this other fucking hill-billy that doesnt know how to spell yahoo.com.
Me: Okay, so you are unable to view a website?
SC: No, I can view it but its not the right one
*insert 10 minutes of trying to find the address bar*
Me: Okay, now lets type in www.*insertisphere*.net
SC: Okay double u double double u.. what's next?
Me: *insertisphere* dot net
SC: isp.. what?
Me: dot net!!!
SC: I'm sorry, I didn't catch that
Me: *knife to heart*
-- Or the classics --
Me: *insert long ass greeting here*
SC: Hello "dave" (for some reason my phone handle sounds a lot like the name "Dave" to everyone) - I want to tell you that I dont know much about this here intarnet and can't seem to get a website I want
Me: I understand, as long as we can both follow directions we'll be fine - which website are you trying to reach?
SC: the home shopping network
Me: Okay, do you know the web address to it?
SC: whats that now?
Me: do you know what the Internet address is for that company?
SC: Look here "dave", all I want to do is get to the HSN
Me: Okay, what are you typing to get there?
SC: Nothing
*brain cells boil*
and then, this other fucking hill-billy that doesnt know how to spell yahoo.com.
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no subject
Date: 2005-03-24 09:55 pm (UTC)Get used to it. =)
no subject
Date: 2005-03-25 03:20 am (UTC)no subject
Date: 2005-03-25 08:09 am (UTC)It's when they can't spell the ISP name that irkes me. We need to put it in for all servers and such.
But the kicker is, we're the phone company and run more ads/have more stores for our services then any other company I can think of in this Great White North. I mean come on people, do you not use your brain for ANYTHING?