It was today that I got to turn to the tech at the next desk and look him in the eyes while saying the following to the caller in my most deadpan voice:
"So you're saying the modem has always worked before - up until the electrical storm which knocked out half your town and fried your local landlines."
(OtherTech gives me a "you cannot be serious" look)
"...and now you're getting hardware errors whenever you try and dial up. Which started happening right after the electrical storm. But it always worked before, until the electrical storm which fried everything."
(OtherTech is attempting not to crack up)
"...Why yes, now that you mention it, there might just be a connection."
(We have achieved loss of composure! Repeat, loss of composure!)
Heh heh heh. Teh evil == me.
"So you're saying the modem has always worked before - up until the electrical storm which knocked out half your town and fried your local landlines."
(OtherTech gives me a "you cannot be serious" look)
"...and now you're getting hardware errors whenever you try and dial up. Which started happening right after the electrical storm. But it always worked before, until the electrical storm which fried everything."
(OtherTech is attempting not to crack up)
"...Why yes, now that you mention it, there might just be a connection."
(We have achieved loss of composure! Repeat, loss of composure!)
Heh heh heh. Teh evil == me.