NOT A Horror Story, For A Change

[dpaul007.livejournal.com]

This is why I come to work, other than a paycheck:

Dedicated Help Desk Analyst +
Shift Lead Who (Knows A Lot) + (Is Willing To Share) + (Encourages Thinking Outside The Box) +
User Who (Is Willing To Be Patient) + (Follows Directions Correctly) +
Interesting Problem +
Innovative Method Of Solving Problem =
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Happy User, Satisifed Shift Lead and Analyst Who Feels Useful (for once).

Note: The user called me an angel. Seriously.