techrecovery | Asshattery Abounds! (Reply)

Our clients are salespeople who've been issued laptops that they use to schedule their customer visits and such. Quite often, these Type-A personalities think they're highly-skilled technicians as well as marketing drones. We think it's cute.

One highly competent in-duh-vidual called and stated that he had a virus. Holding back the urge to tell him to take two aspirin and call us in the morning, I asked him how he came to that conclusion.

He said that a message came up that said "XML Parsing error. You do not have sufficient privileges to install."

Oh, the joy.

"No sir, that's not a virus. That's an error message that you'll get most every time you go to an unauthorized website while using your work computer on the company network. Please remember that visiting that kind of website is not a career-enhancing move, as [name of company] can access your web history at any time. We at the Help Desk highly recommend you limit your web surfing to your own computer at home."

I believe his mumbling was a quick "thanks" followed by the unmistakable sound of of a phone being hung up in a hurry.