Not Funny

[jacobine.livejournal.com]

We got this email on our support distribution list this morning:

Any truth in the rumour that you will be changing you name to the "HELP YOURSELF" desk?
Sorry, couldn't resist it.

Yeah, you're REAL funny. Also, let's note, he's in Algeria. He should be talking to the UK helpdesk, not the general helpdesk like he sent this to. I don't care what his problem is. He hasn't sent me any to deal with anyway.

We're not amused in the slightest.

Comments

[tmercenary.livejournal.com]

This is why I do internal support for a company. We can get those jokers written up, or fired.

[jacobine.livejournal.com]

Sad part is? I'm internal help at what used to be our corporate office (they moved to another part of town and left IT and another section or two here.)

So this guy IS internal, albeit at a division we acquired.

[loosechanj.livejournal.com]

Sounds like you've got a new spamtrap. Sign it up for a NAMBLA newsletter for bonus points.

[boredevilperson.livejournal.com]

Now that he's written that e-mail I'm sure everyone will jump at the chance to help him.

I must admit there've been some users that I've dealt with where, if I see a message from them, I'll make them wait and when I did talk to them I wouldn't exactly go out of my way for them like I normally would for people. Simply because of crap like that.

Just a friendly piece of advice to non-tech support people reading this . . . Don't piss off the people that help you.

[ex-starmande883.livejournal.com]

Just sign his email up for as much pron as you can find.