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the-marionette.livejournal.com) wrote in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png)
techrecovery2002-09-18 04:24 pm
the-marionette.livejournal.com) wrote in techrecovery2002-09-18 04:24 pm
First Post
I work for a public library doing technical support. All the patrons who live in Suffolk County on Long Island, NY can sign up for SuffolkWeb which is a free dial-up connection to the Internet. It sucks and what sucks even more is that a part of my job is to make sure that our patrons can connect to it.
Me: Hello, this is the tech from the library. May I speak with M?
M: This is M.
Me: I'm returning your call regarding your SuffolkWeb connection problem. I've researched your error message and ---
M: Oh, that. We don't need you anymore.
Me: *stammering* Pardon?
M: We don't need you. The phone company did work on our phone line and it's all fixed now. *click*
Me: Hello, this is the tech from the library. May I speak with M?
M: This is M.
Me: I'm returning your call regarding your SuffolkWeb connection problem. I've researched your error message and ---
M: Oh, that. We don't need you anymore.
Me: *stammering* Pardon?
M: We don't need you. The phone company did work on our phone line and it's all fixed now. *click*
no subject
Re:
We just got a new phone system here, and it makes me happy that I once again have speaker. Because it's just not fair to your coworkers to keep the really hilariously stupid/irate customers to yourself!! :)