I love getting calls from....
Sep. 20th, 2004 03:55 pm... STATE-OFFICIAL network EXPERTS with 4 routers, 6 systems, 3-4 VPNs, and NO TIME to waste with 'troubleshooting.' It is made better by the fact that they're running all this through a residential DSL line that gets up to 1.5mbps on the best of days if you're in the central office basement, when the service doesn't support multiple routers, VPNs, or even officially more than one computer. This is made even better by the network experts 'highly expensive' SMC 4-port router having the wrong password, hammering the server, and getting customers account suspended until they call in.
... anyone who says 'jiggahertz,' 'ithurnet,' or 'what's a phone cable?'
... children trying to figure out a way NOT to tell their parents they downloaded a gig worth of spyware, virii, and porn while trying to get research material for homework.
... salespeople trying to dump irate customers into my que when they call in accusing sales of promising the moon and stars and not even getting enough suck to make a proper vaccuum.
... stereotypically 'jersey' guys who sound like the cast of the Sopranos.
... stereotypically 'new york' latino women.
... anyone who accidentally 'power cycles' (unplugs) the phone they're talking to me on during troubleshooting.
... NETWORK EXPERTS who do the same when I tell them specifically to be careful not to.
... anyone who sits down, shuts up, and listens when I tell them to.
... anyone who knows 'Manual' is not the autobiography of a very nerdy mexican who's somewhat obsessed with DSL.
... anyone who says 'jiggahertz,' 'ithurnet,' or 'what's a phone cable?'
... children trying to figure out a way NOT to tell their parents they downloaded a gig worth of spyware, virii, and porn while trying to get research material for homework.
... salespeople trying to dump irate customers into my que when they call in accusing sales of promising the moon and stars and not even getting enough suck to make a proper vaccuum.
... stereotypically 'jersey' guys who sound like the cast of the Sopranos.
... stereotypically 'new york' latino women.
... anyone who accidentally 'power cycles' (unplugs) the phone they're talking to me on during troubleshooting.
... NETWORK EXPERTS who do the same when I tell them specifically to be careful not to.
... anyone who sits down, shuts up, and listens when I tell them to.
... anyone who knows 'Manual' is not the autobiography of a very nerdy mexican who's somewhat obsessed with DSL.