Former AOL clients make me cringe

[infusco.livejournal.com]

I do tech support for a large ISP. I also handle part of the support mail, such as this one:

I just switched from Aol to ******. I do not find you user friendly at all. Aol was. The booklet you sent does not explain much of anything. When I go on the internet, most of the time, there is no X to get out of a site. I have to shut the computer off to get off the site. I am considering switching back to AOL. Your price is better, but frustrating to say the least. Even this e-mail has no X to get out of. The big Monkey search on the screen , if you click it off, the computer shuts down.

Comments

[wyrdlinks.livejournal.com]

You, sir, have my sympathies.

I thought *my* lusers were bad, but you (and others) have confirmed that there is no fecking way in hell that I would ever consider a Hell Desk role.

[justsomegurl.livejournal.com]

IMHO if they need everything all wrapped up in one crappy program because they are too stupid to figure out how to close a window or manually disconnect, let them have aol

[infusco.livejournal.com]

agreed.

[jacobine.livejournal.com]

Gyah.

Even my father, who does things like calls me at 11 pm asking me to fix his wireless router or how to install something and is afraid to try to follow directions to do things on his computer more than once, figured out the internet -- and prefers it a lot better than aol.

Granted, he IS smarter than most people. But still!

WTF is that dude smoking?

[coyoteden.livejournal.com]

I can understand what passes for a starfish's brain not being able to comprehend IE after using AOL, but even IE has the close button on the title bar.

Unless... IE is infested with spyware!

"The big Monkey search on the screen, if you click it off, the computer shuts down."

Big... monkey... search? As in big PURPLE APE BonziBuddy search? Oh dear gods, I thought that thing was dead for good.

[bdinger.livejournal.com]

How I do not miss my days at the ISP.

I used to deal with that shit all the time. They don't realize that AOL is actually shit, they just don't fucking care.

I'll spill a little more coffee on my aol-cd-turned-coaster for you.

[valiskeogh.livejournal.com]

BWWWAAAAAHAHAHAHAHAHAHAHAHAHAHAH

I GET those all the time, callers who want me to hold their hand like aol used to

[gravito.livejournal.com]

Cookie-cutter response: "AOL exists for a reason. *You* are that reason."

[boredevilperson.livejournal.com]

The "ease of use" is why you pay more for AOL. Or that's what they'd have you believe.

To be honest I tried to use AOL on my bother's machine a couple of years ago. I didn't find it all that easy to use . . .

Even better..

[billysapphire.livejournal.com]

take the computers away from them for they cannot handle the complex workings of the machines. You would swear that we were back in the days of dos, etc and they had to memorize a million commands and extensions...

[klyf23.livejournal.com]

Even though I work for mumblecablemumble, I tell the Ex-AOL users about AOL's "Bring Your Own Provider" plan. And advised them that their AOL will work with their mumblecablemumble account.