(no subject)

[reynardo.livejournal.com]

The things you hear when working the night shift - I work for a large company that provides Internet, Telephone and Cable Television. I'm on the graveyard this week, so we're getting some beauties.

Scene: the office. 4am. Quiet. Too quiet.

*Beep*

"Good evening and welcome to [mywork] Cable Net. My name's Gillian, and how can I help you tonight?"

"Yes, I need to pay my bill."

"Ok, but I'm afraid our main accounting system is undergoing maintenance right now. If you have your account number we can go ahead."

"Er... no."

"Hmm - let me try another system. Do you have your username?"

"Huh?"

"Your email address at [mywork]net dot com dot au?"

"Sorry, can't remember that."

"Ok, let me try by home address..."

"XX Cole St, W$#%^&

"Fine, hang on a moment... I don't have any cable internet addresses in Cole St, W$#%^&"

"Oh, no, it's a phone bill."

"Would you excuse me a moment please?"

*hold*

I have no doubt you all heard the scream of anguish from there.

Customer Service (billing) for phones is closed until Monday, but I put her through to faults to see if they could help, and to liven up their dull evening anyway.

Comments

Scene: the office. 4am. Quiet. Too quiet.

[loosechanj.livejournal.com]

This is why god created mp3s.

Re: Scene: the office. 4am. Quiet. Too quiet.

[achernow.livejournal.com]

Agreed. Mp3s and Fark were all that got me through my Saturday afternoon and Sunday evening shifts @ the Help Desk. Students don't like calling ITS for any reason and faculty isn't around on the weekend so there was never anything to do (other than keep up with the e-mails, but even that was easy to do on the weekend and we had no voicemails coming in if we had no phone calls)

-A

[invader-kitty.livejournal.com]

I work for the same company but in DSL CS. I know your pain.

[reynardo.livejournal.com]

Hello downstairs neighbour! I'm the largish woman with the ultra-long red hair who makes rude comments in the lifts - do come and say hi someday.

Oh crumbs - have you seen how many people we have in common on our Friends list? Were you by any chance at sapia's do in Newtown about 2 weeks ago? From whence do you know dr_nic? Is it true there are only about 100 people in the world and 50 of them live in Melbourne?

[invader-kitty.livejournal.com]

Hello upstairs buddy!

I'm only new here, this is only my second week on the floor. I've got black and blue but length dreads - you can't miss me! I wasn't at sapia's drinkies, but I did work with her for a year at a certain ISP in St.Leonards. I know dr_nic through friends of friends and yes I think there are only 100 people in the world and thats far too many!

[jazzmasterson.livejournal.com]

When I get/read about calls like this, I fight the urge so suggest that they write their email address on their underwear.

That way, they can look it up when they've stuck their heads up their asses.