(no subject)

[ex-deliveryboy.livejournal.com]

fun calls this morning. the following is not verbatim, but pretty much sums it up:

Customer: I deleted my messages, get them back for me.
tech: you deleted them, they are gone
Customer: give me a free month because I deleted my messages
tech: no
Customer: Let me speak to your manager

Transfered to me.
Customer: I deleted my messages, get them back for me.
me: you deleted them, they are gone
Customer: give me a free month because I deleted my messages
me: no
Customer: Let me speak to your manager
me: no
Customer: Someone signs your paychecks
me: they pay me to make these decisions, there is noone else to speak to
Customer: Damn you! go to hell, your fucking technology sucks, etc, etc ad nauseum
me: its not that we don't want to help, but they are gone, I apologize for any inconvenience, but YOU clicked the DELETE button.
Customer: *click*

---------------------------------------------------------------------------

Customer managed to reach our Network Operations Center...

Customer: < Sob > I deleted my messages, get them back for me. < /Sob>
NOC: I will look into it.
NOC: You deleted your messages, they are gone.

Comments

[boredevilperson.livejournal.com]

Would a free month for their own stupidity have stopped them from crying?

Re: i LOVe those calls... </sarcasm>

[fuego.livejournal.com]

...i deleted my music, get it back"
...i deleted my pictures and erased my camera get them back
...i erased and installled my OS get my stuff back
...i turned on file vault, lost my password and i can't get in. get it back

*twitch*

Re: i LOVe those calls... </sarcasm>

[boredevilperson.livejournal.com]

The file vault one is a riot. Is it a test to see how secure it really is? :-)

Re: i LOVe those calls... </sarcasm>

[ex-deliveryboy.livejournal.com]

I threw some stuff into the fire, watched them turn black and burn to a crisp. I then scattered the ashes in the yard.

Then I realized I needed a phone number off of there, get them back.

[naggy.livejournal.com]

"We've got some spare spam we can send you to replace your messages..."

[oddball42.livejournal.com]

I wish i could have heard this one... one for the record button for sure.

Re: What Really Got Me About This Call

[dustinmartinez.livejournal.com]

Was of course it wasn't her fault. She was not responsible for clicking the delete button who knows how many times. Satan himself appeared and said "push the button its safe"

And with that she was booted from Eden and tried to take tech support with her.

[kneedeepintexas.livejournal.com]

Har Har Har

[exor674.livejournal.com]

Reminds me of something like this that happened to me once.

Grandpa dies, grandma's computer "breaks", my mom flies out there.
I fly out for the funeral, and since I had email to check I go and "fix" her computer (hit the power button [dis she EVER turn it off??])
Fast forward to the next night.. Me half asleep, on the couch at her house (all beds are used).. She is screaming at me "YOU FRIED MY EMAILS!!! Get them BACK!!! I needed THEM!!!"

She had emails on AOL, didn't tell AOL to "keep as new", so they got deleted.

On an unrelated note, she was showing me how to get online, and she has Cable, and had AOL set to dial in.

</random%gt;